EU
HR Project Delivery Specialist
eTeam UK
Location not stated
Staff / Principal
11 months ago
- Change Management
- HRIS
11 months ago
Not enough detail in this posting to match
Location: Hybrid, 1 per month minimum (must collect and return laptop from office), UK
Duration: 9-12 months assignment
Purpose and Scope:
Summarize the primary purpose of the position in 1-3 sentences. Intent is to capture the work this position does and is accountable for and why the role exists as a unique position. Not intended to be a summary of all duties.
• The Project Delivery Specialist is responsible for the establishment and on-going delivery of HR projects across HR Operations and broader HR. It plays a key role in delivering HR initiatives which will increase efficiency, reduce costs and thus contribute significantly to meeting overall business objectives. The role will also be accountable for the provision of professional project management expertise to support complex HR programs or change initiatives with a significant people or HR process dimension
• The role will be part of a pool of project management resources dedicated to drive the delivery of such projects supporting HR Operations and other HR functions including HRBP’s and CoEs
• The role will report to the HR Service Delivery EMEA Lead and will work closely with other HR Operations teams, across the broader HR function and directly with the business
Responsibilities and Accountabilities:
Key Accountabilities:
• Accountable for providing project management support for a variety HR projects across HR Operations and broader HR teams
• Accountable for ensuring governance of HR projects is implemented effectively, including reporting standards for steering committee, executive and board meetings
• Accountable for communications relating to HR Projects – collaborating with members of the HR function through the use of common HR communication plans and activities
Key Deliverables:
Project Management
• Develop selection criteria to determine which projects receive PMO support from the central team
• Design of a project dashboard to share with appropriate stakeholders, reporting on project delivery against agreed benefits
• Design business readiness & acceptance criteria
• Provide expertise and planning support to global HR teams for key strategic initiatives/projects
• Act as the quality control and advisory point for projects that are being conducted and staffed with central resources and offer support on an ongoing basis including agreeing scope, evaluating progress / quality and managing issue resolution
• Effectively identify and mitigate project risks to ensure they remain on track to achieve desired aims
• Ensure projects are managed effectively, on time, budget and with effective change management and communications
• Oversee the delivery of key People Team cyclical activity, focused on providing a value added ‘central’ service to the business, ensuring successful delivery and completion against agree objectives, service standards and timescales
Ways of Working:
• Develop strong working relationships with HRBPs, CoEs and wider HR Operations teams to identify potential projects and agree on the level of support needed from the central team
• Provide group wide HR project management capability to support BRPS and CoEs in delivering value and benefits from large scale projects across HR
• Collaborate with HRBPs and business leaders to drive forward project management capabilities and use of best practice methods
• Champion the effective use of statistical methods through leadership, training and consultation to drive service excellence and customer orientation, exceeding expectations of customers
• Collaborate with Continuous Improvement specialists to identify opportunities to improve the service provided by HR
Preferred Qualifications:
• Experience of working in a Shared Service Centre environment
• Demonstrated knowledge of Project Management Tools and Techniques
• Solid experience with demonstrated results in the development and implementation of a range of continuous improvement projects, including both technology and process
• Well versed in KPIs and data
• Extensive HR process and transaction experience
• Knowledge of HR metrics and their applicability
• Experience with HRIS applications and complementary HR software solutions
HR Project Delivery Specialist · eTeam UK