HR Operations Specialist_India

   
Palo Alto Networks is looking for a HR Operations Specialist to work on the HR Connect Team, supporting India HR Projects. This position is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment.
		
· 		Contract Duration: 12 Months
· 		Location: Bangalore, KA (Hybrid set up with 3X in office)		
· 		1 - AMER

Your Impact
 
This position calls for someone who possesses a good HR Service background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.
		
· Ensure a best in class employee experience through our service culture defined by a strong dedication to understanding, appreciating, and supporting our employees.  
· Prioritize creating outstanding experiences that foster trust and meaningful connections, empathy and operational excellence
· Build strong relationships with other HR teams to coordinate workflow, processes, and communication with key stakeholders; ensure seamless hand-off of processes and deliverables
· Support multiple and concurrent ad hoc requests and regional projects for getting our HR Operations team, future ready.
· Provide employees with exceptional service regarding Tier 0 and Tier 1 HR related inquiries through resolution accountability
· Manages and provides early intervention and support for the resolution to issues as they are identified and helps to implement long-term solutions.
· Perform other HR operational service delivery activities and tasks such as data entry, employment verification requests, coordination with payroll, and overall maintenance of employee records, ensuring data integrity  and other tasks as assigned
· Ensure employee data is up to date, accurate and compliant within our HR system
· Act as the first point of contact for immigration inquiries via ServiceNow, resolving basic US immigration questions, coordinating the transition of relocation payment activities, and escalating complex cases to senior GMI specialists.
· Data Integrity, Compliance & Filing: Manually update and audit Workday for global visa and right-to-work data accuracy, while supporting immigration compliance through government form reviews, document collection, resume assessments, and collaboration with legal counsel.
Skills

· Strong knowledge of HR functions including benefits, payroll, HR programs etc.
· Workday and ServiceNow experience is a must.
· Experience analyzing organizational needs, set priorities, stay focused, and manage time in a fast-paced, developing environment
· Ability to establish strong relationships at all levels and across functions regionally and globally
· Excellent interpersonal skills and demonstrated success working with all levels in an organization
· High level of accuracy and excellent verbal and written communication skills
· Ability to address immediate employee needs while maintaining a view to long term goals and the organization's vision and objectives with a continuous improvement mindset.
· Ability to manage multiple priorities in a global, dynamic environment. Must be able to operate with minimal direction.
· Ability to address immediate employee needs while maintaining a continuous improvement mindset.
· Ability to demonstrate integrity, maintain confidentiality and influence without authority.
· Commitment to continuous learning and study of your craft.
· Ability to generally  self-direct work and be comfortable dealing with ambiguity.
Education
BA/BS degree or equivalent of 3+ years of progressive HR Operations experience in a technology organization or technology-related business, preferably with a multinational company (MNC)

Required

• HR SERVICE BACKGROUND
• HR FUNCTIONS
• BENEFITS
• PAYROLL
• HR PROGRAMS

Additional

• RESUME ASSESSMENTS
• WORKDAY
• SERVICENOW
• DATA ENTRY
• EMPLOYMENT VERIFICATION
• EMPLOYEE RECORDS MAINTENANCE
• DATA INTEGRITY
• IMMIGRATION COMPLIANCE
• GLOBAL VISA DATA ACCURACY
• RIGHT-TO-WORK DATA ACCURACY
• GOVERNMENT FORM REVIEWS
• DOCUMENT COLLECTION
• COLLABORATION WITH LEGAL COUNSEL
• INTERPERSONAL SKILLS
• VERBAL COMMUNICATION
• WRITTEN COMMUNICATION
• CONTINUOUS IMPROVEMENT MINDSET
• TIME MANAGEMENT
• RELATIONSHIP BUILDING
• SELF-DIRECTION
• DEALING WITH AMBIGUITY