VI
HR Operations Associate
VARITE INDIA PRIVATE LIMITED
- 🇮🇳 India
- Hybrid
- 8 hours ago
- SOX
- Excel
8 hours ago
Not enough detail in this posting to match
About The Client:
Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for professional networking and career development. About The Job:
- We are seeking to hire an HR Operations Associate to join the APAC Talent Services team.
- This role is not just about providing operational support to HR.
- We are looking for enthusiastic problem solvers who can apply their skills and constantly improve processes and systems, providing support across various channels.
- Optimizing the delivery of our services is key to delighting our customer base and partners.
- Hybrid – Bangalore WFO – 3 Day, Tuesday, Wednesday, Thursday)
- Provide support to Client's employees by responding to employee queries via a case management tool, in line with established SLAs.
- Ensure maximum employee satisfaction by ensuring interactions with employees are precise and timely in response to their inquiries.
- Acts as the first point of contact for all queries and requests from other HR partners.
- Administration and management of employee related documentation, including verification of employment and new hire documentation.
- Escalates issues as required to appropriate teams for resolution and maintain ownership of issues through to resolution.
- Manages workload to defined Operational Level Agreements (OLAs)
- Handles a wide variety of HR related transactions across multiple channels and platforms.
- Ensure that all transactions are compliant with current SOX and internal control guidelines.
- Responsible for the day-to-day delivery of identified key business processes.
- Support HR operational projects
- Perform audits to determine data anomalies, gaps, or completeness.
- Participating in testing activities of transaction systems, reporting and integrations
- 5+ years of professional experience, including 24 months of operating in a shared services center or customer service environment
- Fluency in English
- Exceptional customer service skills
- Thrives in a fast-paced environment where multi-tasking and prioritizing is necessary.
- Excellent oral and written communication experience.
- High proficiency in Microsoft Excel and basic data management / manipulation
- Educated to degree level (BA/BS Degree)
- Experience with HR Management Systems incl. Workday and Service Now is an ideal
- Ability to work on issues independently.
- Detail oriented with capacity to organize and prioritize multiple tasks simultaneously.
- Confidence in handling ambiguity and fluid situations and having an abundance of common sense and pragmatism.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
HR Operations Associate · VARITE INDIA PRIVATE LIMITED