HR Onboarding Process Specialist with Italian

Infosys

🇷🇴 Romania
On-site
2 days ago

SAP
SuccessFactors
ServiceNow

2 days ago

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Job Description

HR Onboarding Process Specialist with Italian

REQUIREMENTS
We are looking for a person with:

- Between 1–4 years of HR operations experience, including complex employee lifecycle transactions, quality review, case resolution or reporting.
- Graduate degree or equivalent practical experience; HR, business or analytics discipline preferred
- Strong knowledge of workforce administration, onboarding, leave and time processes
- Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
- Experience with mass changes, data audits, complex cases and operational reporting
- Knowledge of employee-data privacy, approval controls and downstream payroll impacts
- Ability to coach associates and coordinate local or regional requirements –

Fluency in Italian and English (min C1 level) - essential for client communication purposes

RESPONSIBILITIES
Your key activities:

- Resolve complex workforce, onboarding, leave, time and employee-data cases.
- Quality-check individual and mass data changes, contracts, employee files and downstream notifications.
- Investigate data-integrity variances and coordinate corrective updates across HR systems.
- Coordinate leave-vendor activity, return-to-work processing and locally delivered case administration.
- Administer approved onboarding or exit surveys and prepare experience reports.
- Consolidate time-administration inputs and maintain operational process documentation.

Analyze workforce and operational data, prepare recurring and ad hoc reports and identify improvement opportunities.

- Coach associates, maintain SOPs and monitor case quality, service levels and recurring root causes.
- Escalate non-standard, legally sensitive cases

Learning Administration Specialist with French

REQUIREMENTS
We are looking for a person with:

Between 1–4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
Strong LMS and learning-program administration knowledge
Proficiency inSAP SuccessFactors / HCM, relevant SuccessFactors modules,HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
Experience in analyzing learning data, resolving complex cases and coordinating campaign
Knowledge of confidential assessment administration and learning audit controls
Ability to coach associates and engage facilitators, vendors and retained stakeholder
Fluency inFrench andEnglish (min C1 level)

RESPONSIBILITIES
Your key activities:
• Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
• Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
• Administer learning and assessment instruments and operational survey-provider interfaces.
• Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
• Review learning records, schedules and course-maintenance activity for accuracy and completeness.
• Coordinate approved content updates and process improvements.
• Maintain SOPs and knowledge content and coach associates on learning processes and controls.
• Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.

You can expect from us:

Performance bonus twice a year
Employee referral program bonus
Access to training platform (self-learning), domain/soft/technical skills training
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Additional social bonuses
A chance to develop SAP, MDG and reporting skills
Internal training program
Stable employment based on an employment contract
No trial period in the contract

HR Onboarding Process Specialist with Italian · Infosys

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