HR Info Systems Specialist

FMP Consulting is seeking anHR Information Systems (HRIS) Specialist to support the U.S. Securities and Exchange Commission's Human Resources technology environment. This position plays a key role in maintaining and enhancing HR systems that support critical workforce programs and services.

The ideal candidate brings a combination of HR systems administration, troubleshooting, end-user support, and process improvement experience. This role is well-suited for someone who enjoys solving problems, working directly with users, supporting technology initiatives, and ensuring HR systems operate efficiently and effectively.

What You'll Do

HR Systems Administration

• Administer and maintain HR information systems and related applications.
• Manage user accounts, access permissions, and security roles.
• Support system configurations and routine system maintenance activities.
• Execute recurring and annual processing activities within HR systems.
• Manage and validate census files and other HR data uploads.
• Monitor system performance and support day-to-day operations.

User Support & Troubleshooting

• Serve as a primary point of contact for HR system questions and support requests.
• Troubleshoot user access issues, workflow problems, and system-related inquiries.
• Research and resolve technical and functional issues in collaboration with stakeholders and system vendors.
• Document issues, resolutions, and support procedures.

Workflow Automation & Process Improvement

• Support workflow automation and business process improvement initiatives.
• Assist with configuring and maintaining automated processes and service request workflows.
• Partner with HR and business stakeholders to improve operational efficiency.
• Support platforms such as ServiceNow HRSD (askHR), Microsoft Power Apps, SharePoint, Power BI, Salesforce, and related enterprise tools.

System Enhancements & Implementation Support

• Assist with requirements gathering and business process documentation.
• Support system upgrades, enhancements, and new functionality deployments.
• Participate in testing activities, including user acceptance testing (UAT).
• Validate system changes and support implementation efforts.
• Assist with change management and user adoption activities.

Training & Documentation

• Develop and maintain user guides, job aids, standard operating procedures, and training materials.
• Deliver end-user training sessions and system demonstrations as needed.
• Create and maintain documentation supporting HR technology processes and procedures.

Qualifications

Required Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Public Administration, or a related field.
• Expert knowledge of the administration of Human Resources Information Systems (HRIS).
• Experience supporting Federal HR programs, systems, or workforce operations, to include terminology, regulations, procedures, and practices.
• Proven experience with workflow and process automation platforms such as ServiceNow, SharePoint, Salesforce, Power BI, Micropact, or similar.
• Experience supporting end users and troubleshooting system issues.
• Knowledge of HR processes, data management, and business operations.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work effectively in a client-service environment.

Preferred Qualifications

• Experience supporting HR technology implementations, upgrades, or enhancements.
• Experience developing user documentation, job aids, and training materials.
• Experience participating in testing and deployment efforts.

What Makes Someone Successful in This Role

• Enjoys troubleshooting and solving system-related issues.
• Takes ownership of tasks and follows issues through resolution.
• Balances technical detail with strong customer service.
• Communicates effectively with both technical and non-technical users.
• Adapts quickly to changing priorities and new technologies.
• Brings a continuous improvement mindset to HR processes and systems.

Why Join FMP?

At FMP, you'll work alongside collaborative professionals who are passionate about helping organizations improve the employee experience through people, processes, and technology. You'll have the opportunity to support meaningful federal HR initiatives while continuing to grow your expertise in HR systems and business process automation.

Disclosures:Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. In addition, as a government contractor FMP follows federal guidelines which forbid drug use regardless of individual state laws.

EEO:All qualified applicants will receive fair and impartial consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, genetic information, or other legally protected status.

 Culture Statement:We are committed to an inclusive and positive culture that supports all employees. We value diverse perspectives and experiences and seek to create an environment that embraces innovation and information sharing in a safe and inclusive space. This isn’t just a smart business practice; it is a fundamental characteristic of the organization we want to be and an area where we continue to learn and grow.