Hospitality and Office Coordinator

Hospitality and Office Coordinator
Atlanta, GA (onsite)
6+Month Contract (temp to hire)
M-F (8:00AM - 5:00PM)

Overview

Accountable for daily operations of a solo-person site. Responsible for contracted office services, including copy services, courier services, managed print services, hospitality, imaging, and mail services. Supports workplace experience, executive administrative teams, C-suite executives, employees, and visitors in a fast-paced, high-visibility environment.

Responsibilities

• Manage daily operations of a mailroom, copy center, or scanning facility, including operating PCs, copiers, multifunction devices, imaging, and mail equipment.

• Provide hospitality and workplace experience services, conference room scheduling and setup, and coordination of special events.

• Conduct workplace walkthroughs and inspections and monitor hoteling spaces, offices, and common areas.

• Ensure a high-quality employee and visitor experience.

• Identify facility issues, submit maintenance requests, and manage service tickets.

• Respond to employee requests and provide general administrative support.

• Coordinate space planning, workplace support, and office relocations.

• Support executive events, including four annual Board of Directors meetings, ensuring an exceptional experience for executive leadership and guests.

• Perform courier services, reception services, switchboard operations, shipping and receiving, and delivery and processing of mail, as required.

• Handle daily formal contact with customers and maintain professional communication with employees, vendors, facility management, and occupants.

• Implement and manage service excellence programs and operate required equipment and software efficiently to meet service level agreements.

• Manage company materials and supplies effectively to achieve cost-of-goods profitability.

• Complete work orders, contractor monitoring, inspections, and facility-related reporting, as required.

• Maintain office supply inventory and reorder supplies when necessary.

• Coordinate conference rooms and manage audiovisual equipment resources.

• Collect and provide data to assigned leadership and customers, including monthly customer reports with leadership support.

• Ensure financial responsibilities are met and maintain positive internal working relationships.

• Perform other duties as assigned.

Requirements

• High school diploma or GED required.

• At least one year of experience in a related field, including B2B and/or technical experience.

• At least one year of customer-facing work experience required.

• Hospitality, workplace experience, facilities, or office services background preferred.

• Demonstrated knowledge and understanding of technology.

• Basic technical aptitude and customer service skills.

• Moderate problem-solving skills and tactical thought processing.

• Basic written and verbal communication skills.

• Ability to present to small groups.

• Strong professionalism and executive presence, with the ability to interact with senior leadership.

• Exceptional customer service skills and the ability to thrive in a fast-paced, high-visibility environment.

• Must be punctual, clean, well-groomed, professionally dressed, and prepared for interviews and work.

• Business casual attire or company polo required.