Hiring IT Operations Analyst in Toronto, Ontario

Job Title: IT Operations Analyst

Location: Toronto, Ontario

Duration: 06 Months

Exp Required:

Job Description:

Required Skills & Qualifications

• Undergraduate Degree or Technical Certificate
• 2-5 years of relevant experience
• Experience performing work on some aspects of application and systems support
• Comfort level working with applications, systems, and fulfilling tasks that are easy to moderately complex
• Strong interpersonal communication skills and ability to work effectively with vendors

Preferred Skills & Qualifications

• Good understanding of ServiceNow
• Operations background
• Experience/Familiarity with Windows
• Ability to enhance knowledge/expertise in relevant services, applications, infrastructure, and analytical tools
• Drive and interest to stay abreast of industry and business trends

Day-to-Day Responsibilities

• Provide courteous, efficient, and professional operations service to resolve inquiries, problems, and issues promptly
• Ensure change activities are performed on time, minimizing risk to the service/business environment
• Monitor resources to ensure availability associated with business applications and technology
• Identify, resolve, or escalate service delivery issues and/or complaints
• Act as an information source to colleagues, business partners, and clients/customers

For immediate consideration, please click APPLY to begin the screening process with Alex.