Hiring Chatbot Content Developer in Brampton, Ontario

Title: Chatbot Content Developer 
Location: Brampton, Ontario

Duration: 06-12 Months

Hourly Pay Rate: 41 CAD/hr.

Job Description:

The role involves reviewing, analyzing, and improving technical documentation used as chatbot knowledge sources. The candidate will convert Confluence content into Markdown and documentation-as-code formats, use GitHub Copilot and AI tools to improve documentation quality and structure, and develop and enhance automation scripts for content conversion and migration.

Required Skills & Qualifications:

• 5 years of strong scripting automation experience - Python (preferred) or Java development experience.
• Experience working with Markdown documentation and Git-based repositories.
• Experience with Confluence administration, content organization, page structures, and migrations.
• Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.
• Experience creating automation scripts and content transformation utilities.
• Hands-on experience with GitHub Copilot or AI-assisted development tools.
• Strong written communication and documentation skills.

Preferred Skills & Qualifications:

• Understanding of developer documentation and documentation-as-code practices.
• Experience with CI/CD and DevOps concepts is desirable.
• Exposure to Backstage, TechDocs, or documentation portals is a plus.

Day-to-Day Responsibilities:

• Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
• Resolve documentation issues related to formatting, links, images, and metadata.
• Create standards, templates, and best practices for documentation management.

For immediate consideration please click APPLY to begin the screening process with Alex.