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BC

Helpdesk Support

Bahwan CyberTek
  • ๐Ÿ‡ฎ๐Ÿ‡ณ India
  • On-site
  • 1 week ago
  • MCP
  • CSS
  • ITIL
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  • MCP/MSCE/MSCA or HDI CSS ITIL knowledge of V2 or V3

  • Provide technical assistance and support related to computer systems, hardware, or software.
  • Responds to queries either phone or email or in person, run diagnostic programs, isolate problem, and determine and implement solution.
  • Write training manuals, train users, maintain reports etc.
  • Route problems to next level support.
  • Good communication skills, documentation skills, ability to handle end users and situations

Helpdesk Support ยท Bahwan CyberTek

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