Health Clinic Assistant

Boots

🇬🇧 United Kingdom
On-site
3 days ago

First Aid

Equity

3 days ago

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Job Description

The hourly rate for this role is £13.12 and up to £15.10 across selected locations within London.

Healthcare Clinic Assistants are the first-person patients see and speak to when they arrive for their appointment. You will deliver care and direction for every patient, responding quickly to their needs and play an integral part of the pharmacy services team. You will work in our in-store clinic.

About the role

As a Healthcare Clinic Assistant you will support the patient throughout the appointment journey, ensuring a warm welcome, collecting relevant information and observing the patient during the post appointment phase before they leave.

You will also:

Greet patients arriving for pre-booked appointments and explain how their appointment will work
Check, capture and verify patient data on an electronic device
Observe patients in the waiting area following their appointment and escalate any potential issues to the appropriate member of the team
Comply with governance, policies, standard operating procedures and health and safety rules
Be a supportive member of the team, working collaboratively to achieve team and organisational goals
You will train in basic first aid skills to support with adverse reactions

What you’ll need to have
These are the essential skills or experience needed to succeed in this role.

Able to deal kindly and sensitively with anxious / distressed people
Communicate and listen effectively
Passion and energy to deliver excellent patient care
Able to respond to changing work force demand and service needs
Digitally savvy and comfortable embracing and navigating technology

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

Experience in a healthcare setting

Our benefits

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more atboots.jobs/rewards. Exclusions may apply, eligible roles only.Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

If your application is successful, you'll be invited to an in-store interview within the net 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to providereasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete apre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Business Area: Retail
Function: Retail
Keywords: Pharmacy,Customer,Clinic,Assistant,Healthcare,immunisation,flu,covid,specialist,retail,uk
Hours per week: 30
Latitude,longitude 1: 53.482944574,-2.242814942
Shift Pattern to display to candidates (displayed externally). Please select one:: Weekdays and Weekends
Airport: No
Hours per week: 25 to 34 hours per week, Over 35 hours per week
Company: UK Stores
Division: 16 - United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
Region: 3 - North West and NI
Area: 659 - Sto 1200 Manch Market St
Store: 1200 - Manchester Market Street
Country: UK
Address 1: 32 Market Street
Address 2: Manchester
Address 3: Gtr Manchester
Post Code: M1 1PL
Source: Boots
Are night shifts required as part of this shift pattern?: No
Do you require a second shift pattern to be advertised?: No
Please select the required shift pattern for Fridays: Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm)
Please select the required shift pattern for Mondays: Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)
Please select the required shift pattern for Saturdays: Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)
Please select the required shift pattern for Sundays: Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)
Please select the required shift pattern for Thursdays: Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)
Please select the required shift pattern for Tuesdays: Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)
Please select the required shift pattern for Wednesdays: Early Morning (6am - 9am), Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm), Evening (7pm - 10pm)

Health Clinic Assistant · Boots

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