Health Broker

Who We Are

PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.

Benefits

• 401(k) 
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Job Summary

The Health Broker is responsible for enrolling participants in Innovative Integrated Health (IIH) Health Plans. The Health Broker  will market and represent IIH Health Plans with the intention of initiating enrollments.  The Health Broker  will also be responsible for generating leads, creating and maintaining relationships, developing new referral sources, , representing IIH Health Plans with professionalism and ultimately enrolling participants into an IIH Health Plan. The Health Broker  will work from our retail store front and will also be responsible for outside sales calls. 

Essential Job Functions

Duties include, but are not limited to:

• Generate leads.
• Execute sales presentations to individual prospects as well as outside business accounts.
• Represent IIH  at community functions, (Chamber of Commerce, Health Fairs, etc.)
• Continuously evaluates and identifies opportunities to drive process improvements that positively impact the organization.
• Attend and participate in staff meetings, in-services, projects and committees as assigned.
• May require use of personal vehicle.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.   
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.

Qualifications

Knowledge, Skills and Abilities

• Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook). 
• Knowledge of general office procedures, equipment and filing systems
• Ability to communicate effectively, both orally and in writing.
• Ability to quickly learn department policies, procedures, goals, and services.
• Skill: Attention to detail and accuracy.
• Ability to change priorities regularly.
• Add the additional job specific knowledge, skills and abilities for this job
• Must be able to pass State Administered PACE marketing exam.  
• Strong listening skills to ensure prospects needs are being met.
• Have a thorough understanding of the PACE model and all service offerings in order to accurately describe the plan to others.

Working Conditions and Physical Demands 
The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and airconditioned environment.
   

Experience

• Minimum of two (2) years of demonstrated successful experience in the  healthcare field of work. 
• Minimum of one (1) year of documented experience working with a frail or elderly population. 
• Previous management experience desired.

Education and Certification 

• Bachelor level education preferred.
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.