Health and Information Management/Patient Registrar

Summary:

• Location: Flushing, NY
• Work Mode: Local
• Duration: 26 Weeks
• Schedule: Monday-Friday 9AM-5PM

Responsibilities:

• Greet patients, visitors, vendors, and staff.
• Register patients and verify demographic and billing information.
• Schedule office appointments and manage appointment cancellations.
• Answer telephone calls, determine caller’s needs, and direct them appropriately.
• Collect copayments and reconcile daily batches.
• Verify insurance and Medicaid status, and handle referral requests.
• Arrange patient transportation as needed.
• Provide basic clerical support including sorting mail, typing forms, and data verification.
• Maintain a safe and clean environment, ensuring patient privacy and confidentiality.
• Assist in training new staff with the patient check-in process.

Requirements:

• Education: High School Diploma or GED
• Experience with EPIC front desk operations.
• Skills in copay collection, check-in/check-out, insurance verification, and work queue handling.
• Ability to schedule appointments and manage referrals.
• Fluency in Spanish is preferred.

Preferred Skills:

• Spanish fluency is preferred.