Head Racquets Professional

Trilogy® at Verde River™: Verde River Golf & Social Club

The centerpiece of the community sits adjacent to Tonto National Forest with sweeping views of the Mazatzal Mountains and the iconic Four Peaks. Here you will find a newly re-envisioned golf course, tennis & pickleball courts, poolside bar & grill, luxurious resort pool, and The Outfitter, the starting point for outdoor fun. The Club also features our signature restaurant and full service spa.

Where:Rio Verde, 20 minutes north of Scottsdale, Arizona

Pay: $18 per hour + 75% Commission

Benefits:

New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

POSITION OVERVIEW:

The Head Racquets Professional is responsible for creating programs for Tennis, pickleball, and other racquet sports including Bocce, providing individual and group instruction, and promoting sales of racquet sports equipment. This position reports to the Wellness Director.

KEY RESPONSIBILITIES:

• Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.
• Develop safe, professional, and comprehensive programs and lessons for tennis, pickleball, and other racquet sports, including bocce to ensure students develop along a pathway that will encourage continued involvement.
• Owning the annual calendar for clinics, leagues, tournaments, mixers, social events, and other activities while working closely with the F&B team.
• Assists with budgeting and is accountable for revenue, expenses, payroll, and program profitability.
• Supervise, train, schedule, and evaluate racquet sports team members.
• Offer private, group, and clinic lessons in accordance with BSRG policies.
• Provide racquet sports programs which cater for all adult and children guests, incorporating group coaching, free play, social interaction, and private lessons.
• Ensure students understand rules, scoring procedures, safety rules, and racquet sports etiquette.
• Identify inactive racquet sports players and re-engage them in appropriate programs.
• Maintain a professional, confidential instructor-client relationship and maintain code of ethics.
• Create and maintain client cards, instruction provided, and client notes, when appropriate.
• Assess client contraindications that may prevent safe play, or modify instruction and customize training based on client’s individual needs and/or physical limitations.
• Be aware of safety requirements and report unsafe conditions or accidents to supervisor.
• Oversees scheduling, facilities, equipment, reservations, and maintenance needs.
• Know all racquet sports products and Club services and be able to suggest beneficial products and services.
• Promote sales of all racquet sports equipment.
• Observe league and ladder match play periodically for member interest and to promote lessons.
• Assist with Club tennis tournaments as needed.
• Return all phone calls in a timely manner (within 24 hours) and perform other administrative duties as needed.
• Attend weekly staff meetings.
• Attend exhibitions, buying shows, tournaments, and educational seminars to stay current with the industry, as requested.

• Other duties and responsibilities may be assigned. 

  ·        Other duties and responsibilities may be assigned.

  ·        Bachelor’s Degree Preferred, preferably in Health and Wellness or related field.

  ·        Minimum of three to five years of Tennis Instructional experience

  ·        Minimum of three years of Pickleball Instructional experience.

  ·        Prior leadership and departmental budgeting experience.

  ·        Outstanding Customer Service, leadership and Organizational abilities.

  ·        Previous experience in Private Country Club preferred.

  ·        Current CPR- adult, child and infant, AED and First Aid

  ·        Bachelor’s Degree Preferred, preferably in Health and Wellness or related field.

  ·        Minimum of three to five years of Tennis Instructional experience

  ·        Minimum of three years of Pickleball Instructional experience.

  ·        Prior leadership and departmental budgeting experience.

  ·        Outstanding Customer Service, leadership and Organizational abilities.

  ·        Previous experience in Private Country Club preferred.

  ·        Current CPR- adult, child and infant, AED and First Aid

PERSONAL ATTRIBUTES:

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

• Bachelor’s degree Preferred, preferably in Health and Wellness or related field.
• Minimum of three to five years of Tennis instructional experience.
• Minimum of three years of Pickleball instructional experience.
• Prior leadership and departmental budgeting experience required.
• Outstanding customer service, leadership, and organizational abilities.
• Previous experience in Private Country Clubs preferred.
• Current CPR - adult, child, and infant, AED, and First Aid.

WORK ENVIRONMENT:

This position works in an outdoor environment.  There is regular exposure to outdoor weather conditions and occasional exposure to native wildlife.  The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly required to see, hear, speak clearly and understand the speech of another person, sometimes in a noisy environment.This position is very active and requires standing and walking for most of a work shift, bending, kneeling, driving a golf cart, using hands to fingers to handle or feel, and reaching with hands and arms.  The position requires the ability to occasionally lift and/or push or pull items weighing up to 20 pounds. 

Dependable vision is critical to this position, especially close vision, distant vision, peripheral vision, and depth perception.  

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER