Guest Services Team

Do you want to help create a safe, welcoming, and excellent experience for everyone who comes to Shepherd Church? We are looking for a Guest Services Team Member who will support our parking efforts, worship services, and weekend operations. This role is a hands-on, team-oriented opportunity to serve others!

The Ideal Candidate

• Has a genuine heart for serving people and creating a welcoming environment
• Is friendly, dependable, proactive, and willing to jump in wherever needed
• Thrives in a team environment and communicates well with staff, volunteers, and ministry leaders
• Pays attention to details and takes ownership of responsibilities
• Can remain calm, flexible, and solutions-oriented in a fast-paced weekend environment

Staff Expectations

As a representative of Shepherd Church, all employees are expected to:

• Consistent Character- We will do what's right even when it's difficult.
• Healthy living - We invest in ourselves so that we can love God and love people well.
• Radical Responsibility - We fully own the part we play and the impact it has on others.
• Trust Builders - We strive to respect others with our words and our actions.
• All in for Shepherd - We are sold out to lifting up Jesus so that the world would believe. 
• Adhere to the Statement of Faith, upholding biblical principles in all aspects of work and life.
• Be prepared to share the hope you have in Christ. As a representative of Christ, be ready to gently and respectfully share the Good News of Jesus Christ at all times.

Qualifications

• Strong communication and organizational skills
• Ability to work independently while also collaborating effectively with a team
• Comfortable working outdoors, being on your feet for 6-7 hours, and assisting with physical setup/tear-down, including moving signs, cones, stanchions, and other supplies
• Ability to respond appropriately to safety concerns, incidents, and unexpected situations
• Must be able to work weekend services and occasional special events
• Valid CA Driver's License

Position Details

• Non-Exempt, Hourly, Part-Time position
• Schedule: Primarily requires weekend hours (Saturday from 12pm - 8:30pm and Sunday from 7:30am - 2:00pm). Some hours during the week or for special events, as assigned.

Equal Employment Opportunity Statement

Shepherd Church is an equal opportunity employer and a faith-based organization. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, gender identity, age, disability, or any other status protected by federal or California law. As a religious organization, Shepherd Church exercises its rights under the Civil Rights Act Section 702 and applicable California law to employ individuals who share its Christian beliefs and values