Government Account Executive 2

Job Summary

Job Description

Core Responsibilities

• Creating and delivering face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services
• Holding oneself accountable to achieve/exceed a monthly sales quota and activity targets
• Staying abreast of market landscape and emerging technologies to best position Comcast Business Services in the marketplace
• Developing the strategy for a module of accounts consisting of government entities, including identifying strategic partnerships and cultivating of local partnerships and organizational affiliations
• Collaborating with internal resources, especially Sales Engineering and Operations
• Researching and generating new leads with targeted accounts through various prospecting activities, including cold calling, government events, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand
• Maintaining and building customer relationships to drive customer retention
• Working with internal teams to ensure operational efficiencies and service levels exceed customer expectations through exceptional customer service and follow-up skills
• Maintaining accurate and quality sales records and updating sales and activity reports as required
• Attending out-of-the-office meetings with customers on a regular basis and demonstrating excellent verbal and written skills and skill in presenting, persuading and negotiating
• Demonstrating some knowledge of Data Network Design, including Managed Network Services, Wide Area Networks, Network security, Ethernet, Managed WiFi, Voice services (including VoIP), and Internet. Understanding of Government procurement processes, including E-rate Contracting Processes and Procedures
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

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Education

Certifications (if applicable)

Relevant Work Experience