Field Engineer

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Build meaningful impact in a digital-first environment 

At PwC, we bring together people, business, technology and purpose to create lasting value. In a fast-changing world, we believe that sustainable impact comes from combining human ingenuity with cutting-edge technology. You’ll join a collaborative and inclusive environment where your ideas matter, your growth is supported and your work contributes to helping colleagues deliver exceptional experiences every day. 

About the team 

You will be part of ourProducts & Technology team within Internal Firm Services in Belgium. This team enables a digital-first workplace by providing reliable, secure and high-performing IT services across our offices. 

As a Field Engineer, you act as theface of IT on-site, ensuring seamless end-user experiences through hands-on support, operational excellence and continuous improvement. You collaborate closely with Service Desk and Operations teams while maintaining ownership of the local user experience across Brussels, Ghent and Antwerp. 

What your day will look like 

No two days are the same – you’ll operate in a dynamic, people-focused and fast-paced environment where technical expertise meets customer experience. 

• Providefront-of-house and walk-in support, delivering immediate, high-quality issue resolution 

• Performdesk-side troubleshooting for hardware, software and workplace incidents requiring physical presence 

• Executeinstall, onboarding and move activities, ensuring devices and workplaces are set up smoothly and efficiently 

• Supportmeeting rooms and AV systems, proactively ensuring readiness for critical meetings 

• Managedevice lifecycle and workplace setups, including new joiners, movers and replacements 

• Coordinateasset and peripheral logistics, maintaining accuracy and efficiency 

• Deliveronsite support for remote offices (Ghent and Antwerp), ensuring consistent service levels 

• Contribute toprojects, rollouts and workplace transformations, bringing a hands-on and solution-oriented mindset 

• Act as akey link between end users and central IT teams, translating needs into effective solutions 

• Identify opportunities toimprove processes and user experience, driving continuous enhancement 

What we will expect from you 

We are looking for aresults-driven and people-oriented professional who combines technical expertise with strong ownership and collaboration skills. 

• You takeownership of user issues, ensuring timely and high-quality resolution while maintaining a strong focus on customer satisfaction 

• You demonstrate aproblem-solving mindset, analysing situations quickly and proposing pragmatic, scalable solutions 

• You work in astructured and performance-driven way, balancing operational priorities with longer-term improvements 

• You collaborate effectively with colleagues across teams, contributing to asupportive and inclusive environment 

• You communicate clearly and professionally with both technical and non-technical stakeholders 

• You showproactivity and curiosity, continuously learning and staying up to date with workplace technologies 

• You contribute toprocess optimisation, automation and efficiency improvements, helping elevate service delivery 

• You bring ahands-on, flexible and resilient attitude, thriving in a dynamic and sometimes high-pressure environment 

• You have experience withend-user support, IT troubleshooting, workplace services, device management and AV support 

• You are comfortable workingon-site across multiple locations and adapting to evolving needs 

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About you 

• You hold a degree in IT or have equivalent hands-on experience infield engineering or end-user support 

• You have a strong understanding ofworkplace IT environments, hardware, software and user support processes 

• You combinetechnical expertise with a customer-centric mindset 

• You are ateam player who values collaboration, knowledge sharing and mutual support 

• You areorganised, detail-oriented and accountable in your work 

• You are fluent inEnglish, and ideally have a good knowledge ofDutch and/or French 

• You are motivated by deliveringimpactful, meaningful and high-quality services 

What we offer 

At PwC, we invest in your growth, well-being and development, helping you build a career that is both meaningful and flexible. 

• Achallenging and impactful role in a technology-driven and people-focused environment 

• Opportunities forcontinuous learning, certifications and career growth 

• Asupportive and inclusive culture where your development is a priority 

• Acompetitive and flexible rewards package, including mobility options and well-being initiatives 

• The possibility to be part ofinnovative IT projects and transformations 

• A workplace where you cantake ownership, bring ideas and make a real difference 

• A strong focus onwork-life balance and flexibility 

Why PwC 

At PwC, we are committed to building a diverse and inclusive workplace where everyone feels valued and empowered. We believe that different perspectives make us stronger and help us create better outcomes for our people and our clients. 

We process your personal data in accordance withGDPR and Belgian labour regulations, ensuring confidentiality and fairness throughout the recruitment process. 

Bring your talent. Grow your skills. Make your impact. 

Education(if blank, degree and/or field of study not specified)

Certifications(if blank, certifications not specified)

Required Skills

Optional Skills

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Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date