Global BDR Operations Analyst

Job Title: BDR Operations Analyst

Location: Remote (PST)

Duration: 6+ Months

About the Role:

We are seeking a strategic and detail-oriented Senior Business Development Operations Analyst to support and optimize strategic and tactical initiatives that drive performance, efficiency, and scalability for Global BDR teams. This individual will play a key role in optimizing processes, leveraging data to inform decision-making and BDR actions, and partnering cross-functionally to align systems, tools, and resources with our go-to-market strategy. The ideal candidate has a strong background in sales operations, analytics, and cross-functional project management.

Key Responsibilities:

1. Process Optimization

• Streamline and document BDR workflows to enhance productivity and consistency.
• Identify and eliminate inefficiencies in the sales cycle to accelerate lead to close.

2. Data and Analytics

• Analyze BDR performance metrics to uncover insights and drive continuous improvement.
• Act as a subject matter expert for dashboard development and analytics tools.
• Deliver actionable insights that inform strategic decisions, forecasting, and growth opportunities.
• Support BDRs in identifying whitespace and market potential.

3. CRM Management

• Ensure data integrity and accurate lead/opportunity attribution in CRM (e.g., Client) and reporting platforms (e.g., PowerBI).
• Identify and resolve data integrity issues in CRM systems, improving overall data quality and process reliability.

4. Forecasting and Planning

• Contribute to territory planning and sales forecasting efforts.
• Align BDR goals with broader market and revenue opportunities.

5. Performance Management

• Track and report on KPIs and performance metrics to evaluate BDR effectiveness.
• Provide analysis on the success and impact of BDR initiatives and campaigns.

6. Training and Enablement Support

• Partner with Enablement to support BDR onboarding and ongoing training.
• Develop and maintain process documentation, playbooks, and resources to empower the team.

7. Cross-functional Collaboration

• Serve as the primary liaison between BDRs and key departments such as Field Sales, Marketing, and Finance.
• Drive alignment and communication across departments to ensure BDR success.

Qualifications:

• Bachelor’s degree in Business, Marketing, Operations, or a related field.
• 5+ years of experience in Sales Operations, Revenue Operations, or a related role with a focus on BDR/SDR support.
• Strong analytical skills with the ability to translate data into actionable insights.
• Proficiency in tools such as Excel, Client, Dynamics, and BI platforms (e.g., PowerBI).
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent communication skills and stakeholder management abilities.
• Experience with forecasting, territory planning, and performance analytics.
• Knowledge of B2B sales funnels and the role of BDRs in pipeline development.