Global Account Manager (Retail Solutions - BMS / CCTV / ACS))

Job Description and Responsibilities:

Responsible fordeveloping client strategy,growing revenue by enhancing the technology footprint and, in alignment with corporate goals, focusing on software and recurring income models within our strategic customers.

The portfolio covers a broad range ofretail technology, security and building solutions, includingElectronic Article Surveillance (EAS), CCTV / video surveillance, Access Control Systems (ACS), Building Management Systems (BMS), loss prevention, inventory visibility, traffic / shopper analytics, and other connected retail solutions.

Quota responsibility for assigned accounts in the region todrive growth andsalesacceleration.

Key Duties:

• Responsible for the retention and growth of existing Global accounts and for prospecting in assigned accounts.
• Accountable foroverall profitability of Global/Strategic accounts under your assignment in APAC.
• Account Strategy: Develop and implement account-specific strategies to maximize the value and profitability of key accounts. This will involve identifying growth opportunities, cross-selling, and upselling.
• Communication: Serve as the main point of contact between the organization and key accounts. Ensure clear and effective communication, addressing any concerns or issues promptly.
• Developing and implementingclient relationship management strategies at C-level, introducing innovative solutions to help Increase retailer profitability, improve operational efficiency, and enhance customer experience.
• Account Planning: Create account plans and Heatmaps that outline objectives, strategies, and action steps for each key account. Regularly review and adjust these plans as necessary.
• Represent the account inperiodic reviewsand forecastsacross the account activity.
• Provideaccurate sales forecasts for key accounts, helping the organization plan resources and strategies effectively.
• Market Knowledge: Stay informed about industry trends, competitor activities, and market dynamics that may impact key accounts.
• Contract Management: Manage contract negotiations, renewals and compliance with agreed-upon terms and conditions.
• Cross-functional Collaboration: Collaborate with internal teams, such as sales, operations, engineering, pricing, product development to ensure a coordinated approach to serving key accounts.

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