Genesys cloud Engineer

Summary:

We are seeking an experienced professional with a strong background in Genesys Cloud to join our team in SNO, TX. This is a hybrid role that requires a dedicated and independent problem solver who can integrate seamlessly with our existing systems.

Responsibilities:

• Develop and maintain robust Genesys Cloud solutions.
• Create comprehensive dashboards using Genesys Cloud Monitoring (GCM).
• Integrate Genesys Cloud with AWS and other platforms as needed.
• Work independently to identify and solve complex problems.

Requirements:

• Minimum of 15 years of relevant experience.
• Proven ability to work independently without constant supervision.

Required Skills:

• Strong expertise in Genesys Cloud.
• Proficient in programming and dashboard creation.
• Experience with integration between Genesys Cloud and AWS.

Preferred Skills:

• Ability to work effectively in a hybrid work environment.
• Strong problem-solving skills and a proactive approach.

Benefits:

We offer a competitive salary and benefits package, along with opportunities for professional growth and development within our organization.