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VS

General Manager

Veracity Software Inc
🇺🇸 United States
On-site
Manager or above
1 month ago
  • food safety
  • OSHA
1 month ago
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Not enough detail in this posting to match

General Manager
Garland, Texas I Lewisville, TX I Oshkosh, Wisconsin
Full Time
Job is on-site and hands on position
What you bring to the table:
  • You areat least 18 years of age
  • Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
  • You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for a Leader role
  • A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
  • You have strong written and verbal communication skills
  • You enjoy problem-solving
  • You have open availability
  • You're able to maintain deadlines and prioritize while running an effective shift
  • You have strong organizational skills and the ability to multitask
  • Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
  • You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • You are able to build and develop strong teams and handle conflict resolution
  • You have strong interviewing skills
  • You're able to write effective schedules and maintain labor goals
  • You have Microsoft Office skills
  • You have a strong business acumen
  • You have the ability to understand and interpret financial reports
  • You're able to stand/walk for 8-9 hours or as needed
  • You have the ability/stamina to work a minimum of 45 hours per week
  • You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
Job Duties and Functions:
  • Train, coach, and develop all shop team members to realize their potential
  • Assess staff abilities. Create and implement effective development plans
  • Interview, select and hire great people who represent Potbelly Values
  • Develop and maintain Good Vibes culture that fosters strong attraction & retention
  • Effectively schedule Associates, Certified Trainers and Shift Leaders
  • Update communication board with critical shop information
  • Hold regular meetings with key shop staff
  • Effectively delegate tasks to team and ensure a high standard of execution
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
  • Control cost of goods, variances and inventories within the shop
  • Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activities
  • Control assigned P&L line items
  • Must spend 80-90% of time on the shop floor in the Front of the House
  • Ability to maintain deadlines and prioritize while running an effective shift
  • Comply with health and safety standards for food, cleanliness and safety
  • Effectively handle customer complaints/issues
  • Other duties as assigned

Recruiter Submission Template –


Full Name:
Highest Education (Institution, Degree & Graduation Year):
Total Years of Restaurant/Retail Management Experience:
Total Years as a General Manager:
Describe your experience managing restaurant or retail operations, including annual sales volume, P&L responsibility, and overall operational oversight:
Describe your experience recruiting, interviewing, hiring, onboarding, coaching, and developing restaurant teams:
What is the largest team you have directly managed? (Include number of employees and management structure):
Describe your experience creating employee schedules, managing labor costs, productivity goals, and staffing levels:
Describe your experience managing inventory, food cost, waste control, cash handling, and restaurant profitability:
Describe your experience handling customer escalations, conflict resolution, and maintaining high customer satisfaction:
Describe your experience executing local store marketing, community outreach, promotions, or business development initiatives that increased sales:
Describe your experience ensuring compliance with food safety, sanitation, OSHA, and operational standards:
Do you currently hold a Food Safety Certification? If yes, specify certification and expiration date:
Are you comfortable working a minimum of 45 hours per week with open scheduling availability? (Yes/No):
Are you comfortable working in a hands-on leadership role, spending 80–90% of your time on the restaurant floor? (Yes/No):
Motivation / Reason for Relocation (if not local):
Motivation / Reason for Interest in this Position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Current Location (City, State):
Full Address (Street, City, State, ZIP Code):
Notice Period / Earliest Available Start Date:
Current Work Authorization Status:
Expected Salary:
Are you able to relocate on your own and work onsite in Garland, Texas I Lewisville, TX I Oshkosh, Wisconsin? (Yes/No):

General Manager · Veracity Software Inc

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