ES
Gen AI Engineer
Epsilon Solutions LTD
🇨🇦 Canada
On-site
6 months ago
- AI
- Machine Learning
- RAG
- LangChain
- AKS
- MLOps
- Azure AI
- Azure OpenAI
- Python
- PySpark
- Databricks
- Azure ML
- React.js
- Devops
- Git
- Jenkins
6 months ago
Location: Toronto, Canada (Hybrid model)
Duration: Contract
Job Posting Description:
Seeking for a motivated GenAI Engineer to work with our Global Advanced Customer Analytics team and develop & support solutions primarily focused on contact center BOTs.
Responsibilities:
• GenAI use cases requirements understanding working with product owners, business and design LLM solutions aligned with approved RAG patterns
• Drive data requirements conversations and work with data office to get required data for the use case
• Design efficient chunking & indexing strategies to support answer generation as per expectations
• Develop and deploy inference APIs using frameworks like langchain and deploy to AKS or function apps
• Capable to pick up UI work as needed to support front end integration collaborating with UI team
• Support GenAI knowledge BOTs in production by monitoring user feedback and improve BOT response quality through enhancements as per feedback
• Embrace best practices, processes related to MLOps, Coding best practices
• Experience in optimizing model accuracy by efficient prompt refinements
• Collaborate with existing members in the team, contribute to reusable GenAI code base
What we are looking for:
• Minimum of 5 years of experience solving high-impact business problems using Machine learning & latest advancements in LLMs
• Proven experience as a ML Engineer, with a strong focus on generative AI, prompt engineering, and RAG applications.
• Hands-on experience using Azure AI search, Langchain, other Vector stores. Experience in Azure OpenAI. Open-source LLMs is a plus.
• Strong software development skills with proficiency in Python, Pyspark, preferably using Databricks Azure ML. Basic knowledge of React or equivalent UI frameworks is a plus.
• Strong experience in supporting production applications post development and continuously improve response quality to increase benefits
• Strong collaboration skills, ability to translate sophisticated requirements into technical backlog, presentation skills, and an ability to balance a sense of urgency with shipping high-quality and pragmatic solutions.
• Experience in productionizing code through the DevOps pipeline (git, Jenkins pipeline, code scan).
Gen AI Engineer · Epsilon Solutions LTD