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Salesforce Solution Architect

Demand Chain
🇺🇸 United States
Remote
30 months ago
  • Salesforce
  • Sales Cloud
  • Service Cloud
30 months ago
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Solution Architects align customer value and outcomes throughout strategy, sales and delivery of Salesforce solutions through ensuring customer success and driving significant business value. The ideal candidate will have a proven track record in delivering programs and the ability to communicate complex technical concepts to non-technical clients and internal teams.  Who will be Successful in this Role?
  • Someone who can inspire the possible
  • Relationship-builders
  • Right-brain/Left-brain balanced (analytical/technical + interpersonal)
  • Driven to shatter goals and overcome any obstacle
  • Exceptional communicators
 What will I be doing?
  • Architect a detailed solution tailored to customers' goals, taking into account their current and future-state environment
  • Effectively communicate and present the design, positive impacts, and limitations of proposed solutions to customers
  • Approach each customer as a unique customer, ensuring that their environment, skill set, internal processes, and business structure are accounted for in overall designs
  • Lead the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.
  • Lead technical design sessions; architect and document technical solutions that are aligned with customer business objectives
  • Collaborate with your team and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
  • Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
  • Be the subject matter authority for the Salesforce solution being delivered for the customer, leading product, technology and business teams
  • Lead and facilitate project meetings, providing project status report to management, assisting in test scenarios and validating results
  • Design and lead the execution of test plans to ensure a quality solution is delivered and demonstrate technical thought leadership
  • Ensure documentation of the steps for testing
  • Supervise the configuration, quality assurance, testing, and deployment of Salesforce
 Minimum Salesforce certified:
  •     Administrator
  •     Sales Cloud Consultant
  •     Service Cloud Consultant
  •     Platform App Builder
 What Technical Skills/Education do I need?
  • 4-year Bachelor’s degree in Business, Computer Science, or equivalent 
  • 4+ years Salesforce implementation experience in a technical or functional role
  • Professional Services experience
  • 2+ years leading technical engagements with a program management or architectural responsibilities 
  • Experience presenting and gaining buy-in within multiple organizational levels including the C-suite
  • Previous experience as a solution/sales engineer for a professional services company
  • Salesforce Architecture certifications
  • Active in the Salesforce community
  • Ability to demonstrate the value of core Salesforce product offerings
 What behaviors should I demonstrate?
  • Achieve Results: Demonstrates the ability to build and manage a robust opportunity pipeline within your client base.
  • Be Accountable: Take accountability for your successes and ownership of results.
  • Ensure an Exceptional Customer Experience: Create & foster a culture of far superior service to our clients, in order to build clients for life.
  • Practice Situational Adaptability: The ability to adapt your approach and demeanor in real time, to match the shifting demand of different situations. 
  • Influence Effectively: Demonstrate organizational and interpersonal savviness to maneuver comfortably through complex policy, process, and people-related dynamics.
  • Engages & Inspires: Able to paint a compelling picture of solution and strategy that motivates others to action. 
 Demand Chain has built a company and culture that improves the lives of our team, clients, and the communities around us. We work hard to ensure our team members feel engaged, motivated, challenged, with a sense of belonging, so they can thrive.Defining traits of our culture include: passion, a sense of urgency, integrity, accountability, adaptability, ownership, joy, and optimism.  We’re problem solvers, life-long learners, experts in our industry, slightly sarcastic, but always fun-loving.Sound like you? Want to grow, develop, build meaningful relationships, and create value for the communities around us?JOIN OUR TEAM! 

Salesforce Solution Architect · Demand Chain

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