Full-Time Suits Specialist

THE ROLE

As a Men's Suits Specialist, you will be instrumental in delivering a premium shopping experience in Century21's Suits Department, upholding Century 21’s core values as the foundation for your work. You will expertly handle all Suits customer service inquiries, while maintaining a positive and professional demeanor. Additionally, you will be responsible for proactively engaging with customers to drive sales, ensuring all merchandise in your department is beautifully presented, and actively participating in store maintenance and loss prevention efforts.

ESSENTIAL FUNCTIONS

• Greet customers warmly, answer their questions, and provide guidance on the Suit's department selection.
• Maintain a clean, neat, and organized complex (register) area.
• Maintain a high sense of urgency to complete fast price check inquiries and complete the sale to avoid delays at the register complex.
• Actively sign-up guests with our C21 loyalty program.
• Be highly aware of any possible internal or external theft and alert Loss Prevention when necessary.
• Understand the operation of the cash register and follow all cash handling procedures.
• Attendance and Punctuality are a requirement.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to handle transactions accurately and responsibly.
• Speak and listen generously, leave people feeling heard, respected, and honored.
• Friendly, helpful, and able to assist guests with their needs.
• Careful and thorough in completing tasks to avoid errors.
• Previous Suits Specialist experience required.
• Strong interpersonal skills.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to work in a fast-paced environment.
• Must have a flexible schedule. Availability for evenings, weekends, and holidays are required.