Front Office Internship

Nestled in the heart of Brussels,DoubleTree by Hilton Brussels City combines contemporary comfort with timeless elegance. Our hotel boasts stylish accommodations, modern amenities, and a dedication to unparalleled guest service.

Are you seeking anexciting internship in the hospitality industry where you can showcase yourpassion for customer service? Join us asFront Office Trainee! You'll work alongside our experienced team and contribute to providing exceptional service to our guests while developing your professional skills:

• Welcome our guests with awarm smile upon their arrival at the hotel, creating an unforgettable first impression.

• Become a master in the art ofcheck-in and check-out.

• Respondcourteously andefficiently to phone calls and guest requests.

• Become awalking encyclopedia on Brussels, sharing restaurant recommendations, travel tips, and the city's best-kept secrets with our visitors.

• Juggle reservations andguest special requests with ease, ensuring each stay is personalized and memorable.

• Work closely with other hotel departments to create anunparalleled guest experience at every moment.

🔍 Our Search:

• You effortlessly speakEnglish to address our international clientele. If you speak French or Dutch or any other language, it's a plus!

• You don't necessarily need to study Hospitality;what truly matters is your radiant personality and passion for customer service.

• You have aninternship agreement startingfrom 2026 or 2027, for a period minimum of four months (6 months it’s the best).

What to expect during your internship atDoubleTree by Hilton Brussels City:

• You'll have the opportunity to learn from anexperienced team in aprestigious environment.

• You'lldevelop practical skills in hotel management and customer service.

• You may participate in internaltraining andnetworking events.

• For students residing abroad, we give you a room directly in the hotel.

•Complimentary lunch provided each shift.

•Work Schedule and Environment: Shifts may include working from 7 am to 3 pm as well as from 3 pm to 11 pm. You may be required to work weekends.

•Collaborative Work Environment: Join a dynamic and collaborative team that encourages idea exchange and creativity.

•Well-being-focused Company Culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.

•Discounts on Products/Services: Did you know thatDoubleTree by Hilton Brussels City is part of thePandox investment group? We own and operate in five other hotels in Belgium:

Hilton Brussels Grand Place

The Hotel. Brussels

Holiday Inn Brussels Airport

Indigo Brussels City

Enjoyattractive discounts onrooms andrestaurants at our various establishments.

As aHilton team member, you also enjoydiscounts at Hilton properties worldwide!

•Responsible Initiatives: Contribute to company projects or initiatives focused on social and environmental responsibility.

•Recognition Programs: Be recognized and rewarded for your contributions through recognition and reward programs.

What Are the Recruitment Process Steps?

If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to better understand your expectations and goals. Then, you'll be invited for an in-person or Teams interview!

We have a company culture that advocatesdiversity, inclusion, and equal opportunities. Do you have adisability and need adjustments for your internship? Feel free to let us know.

We look forward to welcoming you to DoubleTree by Hilton Brussels City!