Front Desk Receptionist

Duties:

• The selected candidate will be focused and flexible, willing to pitch in and assist as needed to meet the patient and department needs; must be proficient at coordination and organization of administrative duties to ensure efficiency, accuracy and timeliness of patient flow, and must promote the PRIDE Values.

Essential Functions/Responsibilities:

• Gather and input charts and prior authorizations and print remits for Medicaid and insurance.
• Check for denials daily and communicate with dental residents about appeals and approval status for dental work.
• Collect and input patient payments into Dentrix and manage foundation case information as needed.
• Track and log attending dentists' schedules and lecture topics and handle surveys and office supply orders.
• Schedule, confirm and re-arrange patient appointments.
• Track Performance Improvement (Chart Audit) on a monthly basis.
• Answer phones promptly identifying self with proper telephone etiquette and direct callers appropriately.
• Make all changes and adjustments to patient ledgers.
• Chairside assist four-handed dentistry and expanded functional duties as needed.
• Perform laboratory procedures, including taking and pouring models, documents incoming and outgoing lab cases, stocks ED and OR carts.
• Performs additional duties as needed.

Skills:

• Prior experience as a Registered Dental Assistant preferred.
• Prior experience with dental billing in a dental setting preferred.

Education:

• High School Diploma or GED required.
• To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English.