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CS

Front Desk & Operations Coordinator

Clayton Services
🇺🇸 United States
On-site
1 month ago
$20 – $22 / hour
1 month ago
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Clayton Services is searching for a Front Desk & Operations Coordinatorto join a thriving company in the Houston Heights area. The Front Desk & Operations Coordinator will be responsible for providing front-office customer service, answering and directing phone calls, assisting with vehicle intake, performing administrative tasks, and providing day-to-day operational support in a fast-paced environment.

Job Type:Temp-to-Hire
Pay Rate: $20.00-$22.00/hour
Benefits:Excellent benefits are available upon successful completion of the temporary period.

Front Desk & Operations Coordinator Responsibilities:
  • Answer incoming phone calls, direct calls to the appropriate team members, and assist with routine customer questions.
  • Greet customers professionally and assist with vehicle drop-offs and pickups.
  • Assist with vehicle intake procedures, including verifying VIN numbers and mileage.
  • Prepare incoming vehicles by placing protective paper and plastic as required.
  • Enter vehicle, customer, and other information accurately into internal systems.
  • Organize, file, and maintain completed paperwork and records.
  • Assist with posting invoices and other information into internal systems.
  • Provide backup support for receiving automotive parts during busy periods, lunches, and employee absences.
  • Verify incoming parts and part numbers against applicable documentation.
  • Assist with entering invoice numbers and maintaining accurate receiving records.
  • Run occasional local errands, including pickups and deliveries to dealerships and other nearby businesses.
  • Provide administrative and operational support throughout the office as needed.
  • Maintain a professional, organized, and welcoming front-office environment.
Front Desk & Operations Coordinator Skills and Abilities:
  • Excellent customer service and interpersonal skills.
  • Professional appearance and demeanor when interacting with customers.
  • Strong verbal communication and telephone skills.
  • Ability to communicate effectively with customers, vendors, dealerships, insurance representatives, and coworkers.
  • Strong organizational skills and attention to detail.
  • Basic computer and data entry proficiency.
  • Ability to learn new software, procedures, and internal processes.
  • Ability to accurately follow established procedures and instructions.
  • Comfortable working in a busy, fast-paced environment with frequent interruptions.
  • Ability to transition between customer service, administrative, and operational responsibilities throughout the day.
  • Dependable, punctual, and willing to assist wherever needed.
  • Valid driver's license and ability to run occasional local business errands.
  • Bilingual English/Spanish skills are a plus but are not required.
Front Desk & Operations Coordinator Education and Experience:
  • High school diploma or equivalent preferred.
  • 1–2 years of professional work experience preferred.
  • Previous receptionist, front desk, administrative, or customer service experience is preferred.
  • Previous automotive or collision repair industry experience is a plus but is not required.
  • Previous experience is less important than demonstrated professionalism, reliability, communication skills, and the ability to learn quickly.
Front Desk & Operations Coordinator - Immediate need. Apply today!

Front Desk & Operations Coordinator · Clayton Services

Auto apply with Likeremote