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GS

Front Desk Evenings Closing

Gold's Gym - British Columbia
🇨🇦 Canada
2 months ago
CA$18.25 / hour
  • Outlook
  • Excel
  • POS
  • First Aid
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Customer Service Representative  (Evenings – Closing)
Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-timeCustomer Service Representativefor evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role

  • Schedule: 3–4 days per week (12–24 hours) 
  • Availability: Must be available TUESDAYS 5:15pm-11:15pm / FRIDAYS 5:15pm-11:15pm & SATURDAYS 3:15pm-8:15pm
  • Commitment: No extended travel/time off during the first 4 months 
What We’re Looking For

  •  Previous customer service experience (required) 
  •  Strong written and verbal communication skills 
  •  Fluent in English (additional languages are an asset) 
  •  Proficiency with Microsoft Office (Word, Outlook, Excel) 
  •  Experience with cash handling and POS systems 
  •  Strong problem-solving and critical thinking skills 
  •  Ability to work both independently and as part of a team 
  •  Reliable transportation or ability to commute easily 
  •  First Aid certification (asset) 
Key Responsibilities

  •  Oversee front desk operations during evening closing shifts 
  •  Ensure the facility is properly secured and prepared for the next day 
  •  Greet and check in members and guests using proper procedures 
  •  Deliver exceptional customer service across phone, email, and in-person interactions 
  •  Direct guests and appointments to appropriate staff efficiently 
  •  Support guest check-in and onboarding processes 
  •  Handle daily cash reconciliation accurately 
  •  Assist the sales team with guest tours and membership support 
  •  Support prospect and member outreach via calls, texts, and emails 
  •  POS handling and end of night close out
What We Offer
  •  A positive, collaborative team environment 
  •  Complimentary gym membership 
  •  Employee discounts on Gold’s Gym products and services 
Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.

Front Desk Evenings Closing · Gold's Gym - British Columbia

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