Retail Operations Executive

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose:

The Retail Operations Executive will play a pivotal role in overseeing and enhancing the operational efficiency of stores. This multifaceted position involves management of in-store operations, manpower planning, and a focus on achieving and exceeding sales targets. You will be ensuring the adherence to standard operating procedures and oversee performance management of our Beauty Advisors. 

Roles and Responsibilities:

1. In Store Operations  

• Managing the operations of all stores  

• Handling manpower and operational planning to ensure the smooth management and staff productivity  

• Ensuring the achievement/meeting of sales target at the respective counters  

• Ascertain that visual merchandising guidelines are followed to optimize sales performance  

• Making sure that stock takes are conducting regularly to ensure inventory accuracy 

2. Beauty Advisors Relations 

• Ensuring that standard operations procedures (SOPs) are followed by respective staffs  

• Managing of performance management and commission payout of staffs  

3. Reporting 

• Preparing, evaluating and analyzing daily/weekly/monthly sales performance and inventory level to recommend and implement actions to improve sales  

• Updating of sales with stakeholders 

Qualifications and Experience:

• Diploma in Business or relevant disciplines 

• With at least 4 years of working experience in Retail in the Beauty and Cosmetics Industry, preferably with experience leading a team 

• Good communication and inventory management skills 

• Digitally savvy and results-oriented 

• Ability to juggle multiple priorities and work in a fast-paced environment 

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?  

If so, you are the one we are looking for. JOIN US and let’s grow together. 

Championing Diversity, Equity and Inclusion 

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law. 

To explore other careers opportunities, visit ourcareers page. If you have a question for us, please drop us an emailhere.  

We regret to inform you that only shortlisted candidates will be contacted. Thank you.  

Recruitment Privacy Notice 

By proceeding with your application, you confirm that you have read LUXASIA's and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.  

Note To Staffing Agencies 

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.