Assistant Director, Graduate Business Programs

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Miami Business School (MBS) is a comprehensive business school, offering undergraduate business, full-time MBA, Executive MBA,MS,PhD and non-degree executive education programs. One of 12 colleges and schools at the University of Miami, the Business Schoolis a major hub of international trade and commerceandacclaimed for the global orientation and diversity of its faculty,students, and curriculum. Theschool delivers programs at its main campus in Coral Gables,Florida as well as at other locations across the state and abroad. 

Miami Business School is currently seeking an Assistant Director,GraduatePrograms,to oversee enrollmentto a portfolio of graduate business programs. Under the guidance of theAssociateDirector of Admissions,the incumbent willbe responsible forrepresenting theUniversity ofMiami Business School in allfacets of recruiting,admissions and engagement.  

The Assistant Director, GraduateProgramsrecruits qualified students for admission to the schoolin accordance with applicable internal and external policies and regulations. Moreover, the Assistant Directoroversees the enrollment of target populations in programs offered by the institution. 

CORE JOB FUNCTIONS 

Explain educational programs, expected outcomes, student services, and financial considerations tocurrent undergraduatestudents, parents, andprospectivegraduatestudents.  

Make prompt and effective contact with inquiries andredirect unqualified candidates. 

Nurture interested applicants over their entire decision journey, carefully understanding their preferences and guiding them towardsappropriate options in the school’s program portfolio. 

Schedule andconduct interviewsandpursue qualified candidates for enrollment.  

Forecast projected new students on a periodic basis forsenior managing staff. 

Understand the program’s target audience and effectively articulate programs’ value proposition. 

Conduct follow-up meetingswith all applicants to ensure successful matriculation.  

Review applicationsto graduate business programs andprovide feedback within Slate CRM. 

Develop, lead, andparticipatein recruitment and enrollmentevents andactivities. 

Travel occasionally to graduate fairs,conferences and colleges to attractprospective applicants to graduate programs. 

Maintains exceptional customer service to internalstakeholders and prospective candidates.   

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties orresponsibilities as necessary. 

COREQUALIFICATIONS 

Education: 

• Bachelor's degree in a related fieldrequired 

• Master's degree preferred 

• A combination of relevant experience and education may be considered. 

Certification and Licensing: 

Not Applicable 

Experience: 

Minimum 3 years of relevant experience 

Knowledge,Skills and Attitudes: 

• Ability to communicate effectively in both oral and writtenform. 

• Ability to handle difficult and stressful situations with professional composure. 

• Ability tomaintain effective interpersonal relationships. 

• Ability to understand and follow instructions. 

• Ability to handle completing priorities and projects.  

DEPARTMENT ADDENDUM 

Department Specific Functions 

• Assist prospective students (via e-mail, phone, virtual information sessions, walk-ins, scheduled appointments and/or recruiting events) with inquiries andprovide insights about our graduate business programs, whichinclude: Full-Time MBA (including MBA dual-degree programs and an Accelerated MBA program), Professional and Executive MBA programs, and specializedmaster's programs based in Miami.   

• Establish best practices to recruit prospective studentsin order to deliver high-qualitygraduate level programs.  

• Assist the Assistant Directors, and Associate Directors with processing applications and coordinating the file review procedure as well as assist with student application processes, including interviewing and file evaluation.  

• Work withStudentSuccessteam to ensure successful transition of deposited graduate applicants. 

• Verify application and enrollment statistics andmonitor applicants’ data to ensure accuracy and consistency of information. 

• Interact and work with Program Directors and Advisors as well as theCareer Advancement Teamto ensure superior customer service to prospects, applicants, enrolledstudents and internal stakeholders. 

• Lead, support,and attend admissions events for increased brand awareness and in support of delivering a best-in-class full student lifecycle.Provide assistance to the Graduate Admissions Team in the management of the prospect and applicant database. This includesupdatingprospect and applicant data in the database and use of the database to effectivelyprovide service to graduate business applicants.  

• Assist with the planning and execution of recruiting,marketing and other related events.  

• Provide administrativeassistance with travel requests, accounts payable, supplierrelationships, and other responsibilities associated with office management.  

• Perform other duties as assigned andrequired. 

Department Specific Qualifications 

Education: 

• Bachelor's degree in a related fieldrequired 

• Master's degree preferred 

• A combination of relevant experience and education may be considered. 

Certification and Licensing: 

N/A 

Experience: 

Minimum 3 years of relevant experience 

Knowledge,Skills and Attitudes: 

• Demonstrated ability to work independently,analyze and make sound decisions related to job responsibilities. 

• Demonstrated ability to run database reports without supervision and ability to analyze results.  

• Strong coordination and organizational skillsrequired to prioritize work   

• Superior written, verbal communication and presentation skills 

• Strong knowledge of all Microsoft products including Excel, Word, Power Point and Publisher (preferred). 

• Experience working with databases and data analysis isrequired. Experience withSlateis a plus. 

• Ability to work in a fast-paced work environment and handle multiple requests/responsibilities simultaneously. 

• Experience in higher education admissions is strongly preferred.  

• Knowledge of a second language is a plus. 

• Adaptability and growth mindset highly desired.  

• Incumbent must bewilling totravel domestically and possibly internationally. The incumbentrepresentsthe University of Miami’s Graduate Business Programs at pre-arranged and/or self-arranged recruiting events that may take place locally, regionally, nationally, and/or internationally.   

• Incumbents must be willing to work occasional nights and weekends for recruitment fairs and activities.  

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Clickhere for additional information.

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