AL
Finastra Global PAYplus (GPP) SME
Artech LLC
🌏 Worldwide
Remote
2 days ago
$40 – $49 / hour
- System Design
- triage
- Oracle
2 days ago
Title: Finastra Global PAYplus (GPP) SME
Location: REMOTE
Duration: 6 months
Pay Range: $40 - $49/Hour on W2/C2C (All inclusive)
GPP SME-Customer Support Group
Roles and Responsibility (Functional Expert for GPP Global Play Plus)
- Onsite GPP expert Act as the focal point for any GPP related question or issue and liaise between customer and Client teams
- Participate in different LLD (Low Level Design) ILD (Interface Level Design) workshops Onsite and provide inputs on system design, interface designs, system integration etc.
- Act as Configuration expert for the Customer and support System and Business configuration
- Triage GPP testing issues using logs, trace files, Oracle queries etc.
- Lead customer calls understand customer requirements, discuss and explain requirement issues, root cause solution, provide status updates, and outline next steps
- Support Banks SIT/UAT/NFT test phases through query resolution, test scope review etc.
- Triage Production issues and recommend workarounds.
- Support production upgrades.
- Participate in walk-through of documentation (Technical Specifications, Functional Specifications, Use Cases) Experience level 5 to 10 years.
- Triage Production issues in Traces, GUI & DB, and recommend workarounds & permanent setup solutions.
- Solid knowledge of PAYplus USA and/or GFX software
- Solves complex problems; exercises judgement based on the analysis of multiple sources of information (e.g. oversight of data aggregation, leadership of client implementation processes, etc.)
- Works independently, receives minimal guidance
- May lead projects analytically, or aspects of a broader project or may have accountability for on-going activities or objectives
- Impacts a range of client, operational, project or service activities within own team and other related teams – typically has end to end accountability for assigned processes, products or programs.
Company Benefits & Culture
• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Comprehensive health and wellness benefits
Finastra Global PAYplus (GPP) SME · Artech LLC