Field Service Project Coordinator

About Karavan Technology

Karavan IT Services is a nationwide IT infrastructure company specializing in structured cabling, wireless networks, access control, surveillance systems, and data center services.

From enterprise-wide wireless refresh programs to fiber rollouts in hospitals, data centers, and industrial facilities, Karavan consistently delivers reliable, future-proof solutions that keep businesses connected, secure, and operating at scale.

As we continue to grow, we are seeking an Project Coordinator to support our Project Management and Operations teams with day-to-day coordination, tracking and communication across active projects.

As a Project Coordinator, you will support Project Managers and Operations leaders by keeping projects organized, documented, and moving forward. This role is ideal for someone early in their project career who is detail oriented, proactive, and eager to grow in IT field services delivery.

Your responsibilities will include:

Project Coordination & Administration

• Support multiple active infrastructure projects by maintaining schedules, tasks lists, and project documentation

• Assist with project planning preparation, status tracking and closeout activities

• Track action items, risks, change orders and follow-ups across internal teams and partners

• Maintain accurate project records, files, and dashboards

Stakeholder & Team Support

• Assist with customer and internal communications, including meeting notes and status updates

• Coordinate with Field Services, Resource Scheduling, Professional Services and vendors to support project execution

• Escalate blockers, delays, or risks to Project Managers as needed

Tools, Reporting & Process Support

• Update and maintain project trackers using tools such as Monday.com, Excel, Smartsheet or similar platforms

• Support preparation of project status reports

• Follow and help maintain standard operating proceedures (SOP's) and project workflows

• Identify opportunities to improve documentation, tracking, or coordination processes

Technical & Field Coordination

• Coordinate with technicians, subcontractors, and partners to ensure work is completed on time and according to specifications.

• Understand low-voltage installation methods (structured cabling, fiber, AP deployments, access control) and communicate requirements clearly (training provided)

Who You Are

You are an organized and reliable coordinator who enjoys bringing structure to moving parts. You communicate clearly, follow through on details, and are comfortable working across teams in a fast-paced environment. You're eager to learn and grow into more responsibility over time.

Required Qualifications

• 1-2 years of experience in coordination, project support, operations or administrative role

• Strong organizational and documentation sills with high attention to detail

• Clear written and verbal communication skills

• Comfort working with spreadsheets, project tools, and shared documentation systems

• Ability to manage multiple tasks and priorities simultaneously

• Willingness to support projects that may occasionally operate outside standard hours

Nice to Have (Not Required)

• Exposure to IT infrastructure, low voltage, construction or field service environments

• Experience supporting dispatch, technician coordination or multi site rollouts

• Familiarity with Monday.com, Smartsheet, or similar project tools

• Interest in growing into a Project Manager or Operations role

Why Join Karavan?

• High-Impact Projects – Work on enterprise-scale infrastructure and technology deployments across the U.S.

• Fast-Growing Company – Be part of a rapidly expanding team shaping the future of low-voltage and network delivery.

• Remote Flexibility – Fully remote position with a collaborative and supportive leadership team.

• Career Growth – Clear path into Project Management

Benefits:

• Paid Time Off: 10 days PTO per year + public holidays (observed by Karavan)

• Year-End Bonus: Based on company and individual performance

• Travel: Occasional paid travel to customer sites or company offsites (if applicable)

Note: Health insurance is not currently provided directly by Karavan. Candidates seeking coverage may do so independently or through other means.