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HB

Field Sales Officer-Business Enhancement Unit

HDFC Bank
Location not stated
1 month ago

Job Title:

Field Sales Officer-Business Enhancement Unit

 

Job Details:

Business Unit (PA): Business Enhancement Unit

Team: Business Enhancement Unit

Reports to (job): Sales Manager

Location of Role: Multi-Locations

Role Type: Individual

No of direct reportees: 0

Travel Required: Within City

Job Band Range: S1/S2

JD Created date: 10-May-22

JD Updated date: 14-May-24

 

Job Purpose:

To meet the business targets set for the Month / Year and maintain productivity benchmarks, Quality and adhere to process.

 

Job Responsibilities:

Target v/s Achievement: Meet business targets, maintain productivity benchmarks, and ensure file pickup & sales closure.

Quality Management: Understand customer needs, sell the right product, ensure effective interaction, act on supervisor/training feedback, cross-sell bank products, and adhere to processes for call, lead, database, and customer management.

Process Management: Follow channel guidelines, adhere to code of conduct and compliances, maintain system login, ensure business productivity, and adhere to management guidelines to minimize complaints.

Others: Perform any other task assigned by seniors.

 

Educational Qualifications:

Graduate/Post Graduate

 

Key Skills:

Sales and Influencing Skills

Banking Product & Process Knowledge

Communication

Knowledge of Competition & Current trends in financial Industry

 

Experience Required:

0 Year to 1 Year

 

Major Stakeholders:

Quality & Training Team

Reporting Supervisory line

Field Sales Officer-Business Enhancement Unit · HDFC Bank

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