Field Sales Officer-Business Enhancement Unit
Job Title:
Field Sales Officer-Business Enhancement Unit
Job Details:
Business Unit (PA): Business Enhancement Unit
Team: Business Enhancement Unit
Reports to (job): Sales Manager
Location of Role: Multi-Locations
Role Type: Individual
No of direct reportees: 0
Travel Required: Within City
Job Band Range: S1/S2
JD Created date: 10-May-22
JD Updated date: 14-May-24
Job Purpose:
To meet the business targets set for the Month / Year and maintain productivity benchmarks, Quality and adhere to process.
Job Responsibilities:
Target v/s Achievement: Meet business targets, maintain productivity benchmarks, and ensure file pickup & sales closure.
Quality Management: Understand customer needs, sell the right product, ensure effective interaction, act on supervisor/training feedback, cross-sell bank products, and adhere to processes for call, lead, database, and customer management.
Process Management: Follow channel guidelines, adhere to code of conduct and compliances, maintain system login, ensure business productivity, and adhere to management guidelines to minimize complaints.
Others: Perform any other task assigned by seniors.
Educational Qualifications:
Graduate/Post Graduate
Key Skills:
Sales and Influencing Skills
Banking Product & Process Knowledge
Communication
Knowledge of Competition & Current trends in financial Industry
Experience Required:
0 Year to 1 Year
Major Stakeholders:
Quality & Training Team
Reporting Supervisory line
Field Sales Officer-Business Enhancement Unit · HDFC Bank