Field Engineer - Mobile PC Repair

Senior Field Engineer

Location: Oklahoma City, OK, with travel throughout Oklahoma
Pay: $25.00 per hour
Schedule: Full-time, 40 hours per week
Employment Type: Contract, with potential for long-term extension
Work Arrangement: On-site and field-based

Build Your Career in Hands-On Technology Support

Are you an experienced field technician who enjoys solving hardware problems and helping customers get back up and running? We are seeking a Senior Field Engineer to provide hands-on technical support at customer locations throughout Oklahoma.

In this role, you will take ownership of service calls, diagnose hardware issues, complete repairs and installations, and deliver a professional customer experience. This is an excellent opportunity for someone who enjoys working independently, traveling to different locations, and tackling a variety of technical challenges.

What You’ll Do

• Install, diagnose, repair, and maintain laptops, desktops, servers, and related equipment.

• Perform hardware break-fix services, including motherboard and LCD replacements.

• Troubleshoot hardware, software, and operating-system issues at customer locations.

• Manage assigned service calls from initial diagnosis through successful resolution.

• Complete scheduled installations and preventive maintenance.

• Document service activity, time, location, and repair details accurately in the ticketing system.

• Communicate clearly with customers regarding service status and equipment functionality.

• Identify recurring technical issues and recommend service improvements.

• Collaborate with other technicians and provide technical assistance when needed.

• Maintain accurate service documentation and performance reporting.

What We’re Looking For

• High school diploma or GED required.

• At least two years of deskside support, field service, or related technical experience.

• Hands-on experience repairing laptops and desktop computers.

• Experience diagnosing hardware failures and replacing components such as motherboards and LCD screens.

• Experience supporting servers or working in a data-center environment is highly desirable.

• General knowledge of computer hardware, software, and Microsoft applications.

• Strong troubleshooting, organization, documentation, and customer-service skills.

• Ability to work independently and take full ownership of on-site service calls.

• Computer-building experience is a plus.

• Associate degree or related technical training is preferred but not required.

• U.S. citizenship is required for this assignment.

Certification and Screening Requirements

• CompTIA A+ certification is required. Candidates who are not currently certified must obtain the certification within 90 days of starting.

• Selected finalists must complete required, no-cost manufacturer product certifications before beginning the assignment.

• Candidates must complete required product training.

• Successful completion of drug and background screenings is required.

• Additional customer or government clearance may be required.

Travel and Work Requirements

This is a driving-intensive field position based near8601 S. I-35 Service Road, Oklahoma City, OK 73149. Primary service areas include Oklahoma City, Lawton, and Tulsa, although assignments may occur throughout the state.

• Approximately 250-350 miles of business travel may be required each week.

• Some service calls may require driving up to three hours.

• Business mileage traveled between work locations during the workday is reimbursed.

• Regular commuting mileage to and from the primary work location is not reimbursed.

• You must have your own reliable vehicle, valid insurance, and a dependable backup transportation plan.

• Occasional work beyond the scheduled shift may be required on short notice. Overtime will be paid as required by applicable law.

• A reliable home computer, high-speed internet connection, and working printer are required.

• Business-casual attire is required while serving customers.

Ready to Make an Impact?

If you have hands-on hardware repair experience, enjoy working directly with customers, and are comfortable traveling throughout Oklahoma, we’d like to hear from you.

When applying, please be prepared to describe your recent experience repairing laptops, desktops, and servers, including motherboard and LCD replacements.