LI
Field Engineer 4
LanceSoft Inc
- 🇺🇸 United States
- On-site
- 9 hours ago
9 hours ago
We are seeking a Field Service Technician to provide on-site hardware repair and technical support for laptops, desktops, and related computer equipment. The ideal candidate will have hands-on experience diagnosing and repairing computer hardware, reliable transportation, and the ability to travel to customer locations throughout the assigned service area.
Key Responsibilities
- Diagnose and repair laptops, desktops, and computer hardware issues.
- Replace motherboards, hard drives, keyboards, LCD screens, and other hardware components.
- Perform complete equipment replacements and repair or replace computer peripherals.
- Troubleshoot basic hardware and software issues.
- Travel to customer locations throughout the assigned metropolitan and surrounding areas.
- Document service activities and update service tickets in real time using the provided mobile phone and ticketing system.
- Complete required technical training and certifications.
Required Qualifications
- At least 1 year of hands-on laptop and desktop hardware repair experience.
- Experience diagnosing and troubleshooting computer hardware issues.
- Knowledge of laptop and desktop hardware, software, and basic Microsoft applications.
- A+ certification required.
- Computer assembly or system-building experience preferred.
- Ability to resolve basic technical issues independently or as directed.
- Valid driver's license, personal vehicle, and current car insurance.
- Willingness to travel extensively, including driving 2–3 hours to customer locations when required.
- Ability to complete administrative tasks, service documentation, and real-time reporting using a mobile device.
- Must pass applicable background checks and drug screening.
- Ability to complete required product training and technical certifications.
Field Engineer 4 · LanceSoft Inc