Manager, Client Delivery,Sofia, Bulgaria

Job Description:

About the Position 

As aManager within our Financial Crime Compliance Delivery Team, you willbe responsible forleadinga team of analysts by providingthe coaching and oversightneeded to ensure all projects meet organizational andclientobjectives.  

This position requires work onsite in our office in Sofia.

A successful candidate willutilize management skills andComplianceexpertise to oversee the day-to-day operations of client engagementsand ensure thatengagement KPI’s are achieved with quality and within project timelines. The ability toidentify risks and manage downward and upward communication isrequired. 

Experience working in a dynamic, high-growth environment where an eye for process improvement and optimization is key.  

Primary Responsibilities 

• Manage a team of 25+ analysts 

• Identify top talent among the team and coach and develop leaders into Senior Analyst roles. 

• Interact regularly with major clients to strengthen the partnership, report results, andidentify new opportunities for services provided. 

• Oversee the team's production and results, seeking opportunities for improved efficiency and streamlined processes and conduct quality controlreview as necessary. 

• Provide production/service reporting to senior leadership and clients. 

• Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.

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Required Qualifications 

• Bachelor’s Degree with 4- 5 years or more of Anti-Money Laundering (AML), or KYCManagement experience  

• German Language Proficiency (C1 level)

• Ability to lead projects, develop timelines, coordinate projectteams and implement action items during a project's life. 

• Experience in transaction monitoring

• Experience in KYC processing within corporate or investment banking environments

• Proven people management skills and decision-making capabilities.

• Ability to multi-task, work independently and as part of a team,establishing cooperative and collaborative working relationships. 

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Preferred Qualifications 

• Professional Certification (CAMS) 

• Experiencein a consulting or managed service environment 

• Master’s degree 

• Entrepreneurial mindset with a proactive approach to change and improvement.

• Strong collaboration and communication skills, with the ability to influence and contribute ideas.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

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