Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world 

 At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this job involves:

The Facilities Manager will manage the day-to-day client activities for the assigned property, and be the on-site key point of contact for key stakeholders and/or client. The role will assume responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, project/program management and deliver services in accordance with the Service Levels and Key Performance Indicators set out.

It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.

What your day-to-day will look like:

Maintenance Management

• • Mobilize vendors for preventive maintenance, regular inspections to take place in offices/ critical spaces
  • Plan, schedule, and track PM for UPS, generators, CRAC, chillers, pumps, ATS/STS, and related assets; ensure minimal risk to uptime.
  • Attend site on weekends/after hours to supervise/escort vendors for preventive and corrective maintenance works (as required, typically at least one Saturday a month, rotation with Engineering team)
  • Follow and execute change process requirement to ensure clients compliance levels are met.
  • Responsible for the operations of M&E equipment to ensure compliance with HSE and statutory requirements.
  • Keeps detailed records on all maintenance and repairs.
  • Emergency and Incident Response
  • Respond to M&E alarm within the shortest time and arrive on site, within 2 hours to deal with the emergency
  • After hours work oversight as planned/ ad hoc basis reacting to incident rectifications
  • Immediate report to TFM with incident updates

Major Responsibilities

• • Proactively develop and manage the relationship with the  client to ensure service delivery expectations are exceeded to facilitate works
  • Responsible for the delivery of customer and property services for the tenancy.
  • Carryout building inspections and complete associated reports within the governance timeframe.
  • Ensure compliance with regulations / requirements of client contract and all facilities procedures
  • Manage administration and organization of information for analysis and presentation to senior management team
  • Assist with any duties as assigned by the leadership team on an as needs basis.
  • Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement
  • Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with client and Base Building Management
  • Learn and understand the operational and technical requirements of the elements of the site for which JLL is responsible. Ensure that current contracts are maintained to provide necessary supplies and services
  • Assist ensuring compliance with statutory regulations on fire, health and safety standards to maintain a safe and compliant environment
  • Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  • Proactive management and monitoring of the work order platform outputs to achieve or exceed standards against agreed key performance indicators and service level targets and report regularly to key stakeholders or as agreed
  • Actively encourage an environment that supports teamwork, co-operation & performance excellence across the portfolio.

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave 
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us atHRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.