Facilities & Event Services Coordinator

Facilities & Event Services Coordinator
Hopkinton, MA (Onsite)
12 +Month(temp to perm)
(Mon to Fri) 8 AM to 5 PM

Job Overview

The Conference Room & Event Setup role is responsible for planning, coordinating, and completing conference room and event setups across the Dell Technologies campus. The position involves arranging tables, chairs, AV equipment, tents, and other event materials while providing backup support for mailroom and site services. The role requires strong customer service, organizational, communication, and computer skills, along with the ability to work independently or as part of a team in a fast-paced environment. The position also requires frequent lifting, walking, standing, and moving equipment and materials between campus buildings.
Job Overview:

• Plan, coordinate, set up, and break down conference rooms for meetings and events.
• Arrange desks, tables, chairs, AV equipment, pop-up tents, BBQs, and other event materials.
• Follow setup diagrams, work orders, instructions, and campus maps to meet customer requirements.
• Manage multiple setup assignments under tight deadlines and adjust schedules as needed to meet event requirements.
• Use facility tracking systems and ticketing applications to receive, update, and close work orders.
• Perform data entry in Microsoft Excel to maintain trackers, metrics, service volumes, and billing-related documents.
• Use Microsoft Outlook and other MS Office applications to communicate and coordinate event setups.
• Provide professional customer service and communicate with customers, vendors, and team members regarding service requests.
• Support daily mailroom operations, including mail processing, scanning, shipment processing, and document services.
• Provide backup support for records management, shred bins, letter production, and facility project services.
• Transport tables, chairs, equipment, freight, and supplies between buildings using dollies, carts, and company vehicles.
• Work independently or as part of a team to complete daily assignments efficiently.
• Maintain accurate service records, capture work notes and volumes, and verify on-time service completion.
• Perform continuous lifting, carrying, pushing, pulling, bending, stretching, standing, and walking as required.
• Lift up to 40–50 lbs. independently and assist with team lifting for heavier items.
• Maintain a safe, organized, and professional work environment while supporting campus events and site services.