Workforce Development Manager

Responsibilities 

·        Collaborate with all levels of stakeholders, including: union staff /leaders, officers, long term care provider networks, labor relations, education partners and human resource staff; to ensure needs are met and that programs are designed and implemented to achieve high levels of completion  

·        Lead coordinator /representative for Nursing Home workforce development strategy in long term care delivery system

·        Establish relationships /serve as primary liaison with key stakeholders to explore training and development requests; research and identify contract with best options, partners, vendors; organize meetings (set agenda, presentations and all materials); lead subcommittee work to develop model and use stakeholder input to design processed and trainings; create strategies for hard to fill vacancies to ensure upgrade opportunities   

·        Participate in strategic discussions, including workforce planning, data analytics, execution of grant and CBA deliverables including recruitment, job placement, and training / workforce strategy to support long term care systems

·        Collaborate on the development of curriculum; research and evaluate education and workforce development programs to identify best practices; work with TEF divisions and higher education to partner and support development of training that aligns programs with industry needs

·        Assist the Assistant Director/Director in the creation of budgets; manage and monitors spending; oversees timely processing of vendor payments and addresses payment issues; review proposals and approves vendor rates 

·        Participate in strategic discussions, including workforce planning, data analytics, execution of grant and CBA deliverables including recruitment, job placement, and training / workforce strategy to support long term care systems as designated

·        Assist in directing and implementing training and workforce development initiatives within and across the NYC, Long Island, and Westchester regions

·        Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports and provide recommendations based on the data  

·        Supervise, oversee, coach, and support the nursing home field coordinator team to achieve the departments’ member engagement, workforce and other programmatic goals

·        Problem solves member issues and challenging case management situations; presents innovative and creative solutions to resolve challenging issues  

·        Maintain the confidentiality required of the organization and the department

·        Ability to travel to various locations in theNYC, Long Island, and Westchester regions

·        Available to workflexible hours including evenings and weekends as needed

·        Perform additional duties and projects as assigned by management 

Qualifications 

·        Bachelor’s degree in Labor Relations, Organizational Development, Education, Health or other relevant fields; or equivalent years of experience - Master’s degree preferred 

·        Minimum five (5) years’ experience in training, consulting, workforce development, or other related experience in professional and/or skill development in health care required, and a minimum of two (2) years of supervisory experience of exempt and non-exempt personnel required  

·        Ability to scan political terrain and identify areas of improvement 

·        Working knowledge in joint labor management/education settings and demonstrated knowledge of workforce development  

·        Ability to translate industry changes to competency mapping and education design and evaluation; navigate complicated terrain in health delivery system with union, non-union and multiple unions employers 

·        Demonstrated experience aligning workforce training and education to operational needs 

·        Advanced knowledge of workforce planning strategies, including training plans and redeployment strategies 

·        Must have demonstrated experience in complex mediation and facilitation  

·        Excellent analytical and project management skills; able to scan political terrain and identify areas of improvement 

·        Ability to gain confidence of clients and external organizational leadership at executive level.  Understand varied interests and pressures of executives 

·        Strong understanding of interest-based approaches to engagement and project leadership; able to mediate simple conflicts between parties at departmental level 

·        Excellent skills in organizational relational dynamics specifically as it relates to organizational design, workforce relationships; able to decipher issues, underlying concerns and assist in moving towards desired changeemployers 

·        Able to manage multiple priorities and meet tight deadlines 

·        Demonstrated leadership skills in the education or training field; effectively able to influence, motivate and lead clients at executive level, represent /TEF in interaction with industry leaders, outside organizations 

·        Excellent written and verbal communication skills; strong active listening, good self-awareness, recognizing impact on others and ability to manage boundaries