Benefits Assistant

Responsibilities

•    Responsible for reconciling and processing Summer Day Camp and Holiday Program provider invoices
•    Open, review and process, Summer Day Camp Reimbursement and Cultural Arts Stipend forms for member reimbursement and provider payments
•    Reconcile, post and apply member co-payments to related programs, maintain members and provider payment files
•    Respond to member and provider inquiries via email, fax and phone and assist walk-in members as needed
•    Research and follow-up with members regarding copayments, outstanding balances and vendor disputes, 
•    Present at the service provider workshops and member trainings; and cross-train to assist with after school and day care voucher processing 
•    Perform additional duties and projects as assigned by management

Qualifications

•    High School Diploma required; Bachelor’s degree in Accounting/Business or equivalent years of experience preferred
•    Minimum one (1) year of data entry experience and one (1) year of customer service experience with familiarity with basic accounting and business practice principles required
•    Basic skill level in Microsoft Word and Excel required and knowledge of KIDS, RightFax, SmartSheet preferred
•    Excellent verbal and written communication skills; able to handle multiple priorities and work well under pressure and independently