Order to Cash Analyst (m/f)

Be part of the ALEBS Evolution: Accelerate Innovation, Empower People

Since 2019, ALEBS (Air Liquide Europe Business Services) has evolved from a startup project into a global

powerhouse. Over the past years, we have become the beating heart of Air Liquide’s operational success, driving

efficiency and excellence across the globe.

Why Join Us ? We don’t just offer a job; we offer a seat at the forefront of the future.

Our mission is clear:

●Operational Excellence: We are pioneering the next era of business services by re-engineering and

automating processes with RPA and Generative AI.

●Our DNA of Care: We believe that high performance thrives in a culture of wellbeing. We prioritize your

physical and mental health.

●Future-Leader Engine: With our "Grow with GBS" initiative, we don’t just hire talent—we groom the

future leaders of the Air Liquide Group.

Who We Are: We are a vibrant community of439+ experts representing 33 nationalities. From Europe to Africa,

the Middle East, and India, our diversity is our greatest asset. When you join ALEBS, you aren't just joining a service

center; you are joining a global movement where innovation meets humanity.

Ready to accelerate your career in an environment where your impact is felt worldwide? Join ALEBS and

grow with us.

How will you CONTRIBUTE and GROW?

• Strategically manage and analyze diverse customer accounts portfolios.

• Conduct deep-dive investigations into customer historical data to accurately establish credit limits and proactively support local teams in defining optimal customer contracts.

• Directly impact the company’s financial health by actively decreasing Days Sales Outstanding (DSO) and significantly reducing overdue documents.

• Engage with Customers through various professional channels to resolve complex financial queries and secure the collection of unpaid invoices.

• Formulate and propose necessary Write-Offs and Bad Debts recommendations to the Legal department.

• Efficiently manage and process customer refund requests.

• Ensure smooth sales operations by promptly releasing sales orders requested by the Sales team.

• Collaborate closely with the Billing department to swiftly resolve intricate invoicing issues.

• Perform detailed customer account analysis and issue accurate Account statements and Dunning Letters as required.

• Be accountable for achieving challenging yet rewarding monthly collection targets.

• Develop and analyze key performance indicators (KPIs) and data to mitigate financial risks and drive substantial business improvements.

Are you a MATCH?

• A degree in Accounting / Financial / Management / Economy is a valuable asset (Nice to have).

• Possess more than 1 year of proven professional experience in a similar function.

• Previous experience within a Global Business Services Center is a strong advantage.

• Working experience in a fast-paced multinational company is highly desirable.

• Demonstrate intermediate to professional fluency  in English (both written and spoken).

• Additional language skills is a must  and a key differentiator.
   

  #LI-RO1

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.