Anti-Social Behaviour Officer

Salary:

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We are looking for anAnti Social Behaviour Officer to join our Housing Team inOxfordshire, to contribute to developing asafe and inclusive community for our customers.

In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour. 

You'll manage yourown caseload and build effective working relationships with external agencies, including the police and legal advisors.

You'll make abig difference to people's lives within an experienced, supportive and supported team. 

What you'll need:

•    Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
•    Experience of dealing with challenging behaviour and resolving conflict
•    Strong communication skills with previous experience of working with customers in a demanding environment 
•    The ability to be self-motivated and highly organised
•    Strong IT skills including MS Office
•    The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
 

What you need to know: 

This is a hybrid role where you'll work from the comfort of your own home, the Newbury office and out with our customers.

The role is permanent, and you'll be working full time.

You'll need a full UK driving licence andaccess to your own car, as the role involves visiting customers.

If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you

You can read the Job Description here

We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)

• Chance to buy or sell holiday as part of our flexible benefits package

• 3 additional wellbeing days and 2 paid volunteering days

• Generous matched pension scheme up to 12% and Life cover at 4x salary

• Enhanced maternity/paternity/adoption pay 

• Options for private medical insurance, dental insurance and critical illness cover

• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.