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External Communications Manager (Utilities)
Primary Talent Partners
- 🇺🇸 United States
- On-site
- Manager or above
- 10 hours ago
- $55 – $65 / hour
- ACA
- Microsoft Office Applications
10 hours ago
Not enough detail in this posting to match
Pay:$55.00 - $65.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.
Schedule: 8am-5pm (adjusted as needed to support assigned projects and respond to emergent items as they arise)
Description:
The Senior Public Engagement Manager leads the company’s strategic outreach efforts for customer delivery projects in a designated area which includes substation optimization projects and undergrounding projects. This position requires in-depth knowledge and experience, partnering with technical and externally facing staff and all levels of an organization, coordinating complex communications internally and externally, working independently with minimum guidance.
Responsibilities:
- Creating and managing a strategic engagement plan
- Preparing and coordinating external written communications to property owners and other stakeholders, response, dispatch and tracking of external project inquiries, and monitoring and tracking project information
- Engaging and informing key internal stakeholders of the projects taking place and works to ensure a smooth execution of projects
- Participating in project team meetings including extensive field reviews, pre-construction meetings and customer interaction in the field
- Working with local Government & Community Relations Managers to determine appropriate public engagement strategy
- Organizing external communications such as letters, collateral and presentations as needed in coordination with internal communications departments, internal management, legal, engineering, etc.
- Coordinating the printing and mailing of external communications
- Monitoring property owner inquiries on assigned projects and manage response and documentation
- Leading in the preparation and implementation of public information meetings
Specific Requirements:
- Valid driver's license
Desired Qualifications:
- Prior experience in customer delivery/distribution
- Experience presenting and communicating with external audiences
- Adept at dealing with a variety of individuals and escalated situations
- Excellent written and oral communication skills
- Proficient in principles of project management
- Experience in the utility industry
- Customer-specific experience
- Demonstrated organizational and planning skills
- Demonstrated negotiation experience
- Proficient in Microsoft Office applications
- Community involvement experience in a personal or professional capacity
- Ability to lead cross functional teams
- Demonstrated problem solving and conflict management skills
- Ability to effectively interact with all levels of employees, management, customers, vendors and service providers in both business and social settings
- Experience in working with community organizations in a professional capacity
- Experience in working with mid-level, senior level management and their support staffs
- Experience with project and event planning
- Previous budget management experience
- Education Requirement: Bachelor's degree and five (5) years minimum of related work experience
- In lieu of bachelor's degree AND five (5) years minimum of related work experience listed above, high school diploma/GED AND seven (7) years minimum of related work experience
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
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External Communications Manager (Utilities) · Primary Talent Partners