Executive Household Manager & Family Assistant

Executive Household Manager & Family Assistant

Job Title: Executive Household Manager & Family Assistant

Location: North Palm Beach, FL 33408

Employment Type: Full-Time, W-2 | Approximately 50 hours per week, with flexibility as needed

Schedule: Core hours approximately 10:00 AM–8:00 PM, Monday–Friday, with flexibility based on the family's schedule and travel calendar. Some weekend availability is expected, with consecutive days off coordinated around the family's travel and time in residence. Hours may shift when the family is away.

Compensation:$40-$45/hour, commensurate with experience, plus applicable overtime. Additional benefits to be discussed. 

Start Date: ASAP, while prioritizing finding the right long-term fit.

Requirements

• Several years of relevant experience in a high-end private household, estate, luxury hospitality, or comparable environment
• Valid U.S. passport required; domestic and international travel is a requirement of this role
• Valid driver’s license and clean driving record
• Reliable personal transportation; family vehicle provided for work-related driving
• CPR and First Aid certification
• Must be authorized to work in the United States
• Ability to navigate a large, multi-level property
• Comfortable with the physical demands of family travel, including varied environments
• Comfortable working around a small dog on occasion
• Comfortable working in a fragrance-free environment
• Maintain a smoke-free environment
• Willingness to sign a confidentiality agreement/NDA prior to meeting the family

About Our Family

We are a busy, warm, and active household with four school-aged children. Our days are full with school schedules, sports, music lessons, appointments, and family life keeping things moving from morning through evening. We are also at an important transition point as our children grow older and become increasingly independent. With all four children now in school, our needs are evolving from more constant, hands-on support toward thoughtful logistics, coordination, and executive-functioning support that keeps the household and everyone in it running smoothly.

We are looking for someone who is a true self-starter: highly organized, observant, polished, warm, and able to maintain appropriate professional boundaries. The ideal person naturally notices what needs attention, thinks ahead, and takes initiative without waiting to be asked. This role will help carry much of the mental load of family life, managing schedules, extracurriculars, transportation, calendars, and communications with schools, teachers, doctors, and other providers, while also supporting the organization and smooth operation of the home. We have a strong, long-standing household staff and value teamwork, professionalism, discretion, and clear communication. We appreciate people who take pride in excellent work, are attentive to their surroundings, and can identify and address small issues before they become larger ones.

Our primary residence is a large private property, and our family also spends time at other residences and travels internationally. This role is ideal for someone who thrives in a dynamic, fast-moving private household, is comfortable wearing many hats, and genuinely takes satisfaction in being the person who makes family life easier behind the scenes.

Who You Are / What We're Looking For

• Experienced in private service: You bring several years working in a high-end private household, estate, or luxury hospitality environment. You understand the standards of discretion, flexibility, and attention to detail that define excellent private service — and you hold yourself to them without being reminded.
• Polished and professional: You present yourself with care and maintain a clean, professional appearance as a natural part of how you show up to work. You are warm and personable while maintaining clear professional boundaries — you understand this is a working relationship, not a personal one.
• Proactive and resourceful: You notice what needs attention and handle it. Whether it's researching a tech issue, identifying an inefficient process, or getting ahead of an upcoming trip, you find solutions independently and bring answers rather than questions.
• Organized and systems-minded: You are energized by logistics, calendars, checklists, and moving pieces. You respect established household systems and protocols, and when you see room for improvement, you raise it diplomatically with experience and context behind your suggestion — not an overhaul.
• Service-oriented and adaptable: You bring a genuine spirit of service to your work and are comfortable moving fluidly between administrative tasks, family logistics, meal prep, errands, and property coordination. You are willing to pitch in wherever needed, approach each responsibility with care, and take pride in helping the household run smoothly. Excellent private service means paying attention, being helpful, and doing what needs to be done.
• Tech-savvy and self-sufficient: You are comfortable with technology and quick to learn new devices, systems, and household management tools, including Apple products. You can confidently navigate everyday technology, troubleshoot common issues, and figure things out independently before escalating when needed.
• A strong communicator: You communicate clearly and efficiently — primarily by text throughout the workday, with email used when documentation matters. You know when to bring something to a principal's attention and when to simply resolve it and report back.
• Collaborative and team-aware: You are joining an established team of long-term household professionals and understand how to work within that structure with respect and professionalism. You contribute new ideas thoughtfully without overstepping, creating friction, or trying to reinvent what's already working.
• Comfortable supporting older, independent children: You understand that supporting the children is an important part of this role, but that it looks different as they grow older and more independent. You are comfortable providing structure, gentle prompting, logistical support, and a calm, reliable presence while encouraging their growing independence. You bring warmth and attentiveness to your interactions with the children while maintaining appropriate professional boundaries and expectations.
• Flexible and travel-ready: Your schedule can flex around the family's needs, including some weekend availability and domestic and international travel. You are physically comfortable navigating a large, active property and a variety of travel environments — including private aviation and boating.

Key Responsibilities

Family & Child Support

• Coordinate school pickups, drop-offs, extracurricular activities, and transportation throughout the week
• Provide supervision and backup childcare support
• Help older children stay on track with schedules, responsibilities, and daily routines through age-appropriate prompting and guidance
• Prepare backpacks, clothing, snacks, and school lunches
• Manage school communications, medical appointment scheduling, and follow-ups
• Coordinate with instructors and providers for on-property lessons including tennis, music, and other activities
• Support children in navigating their increasingly independent routines while maintaining consistent structure

Household Organization & Maintenance

• Maintain established household organizational systems and proactively identify opportunities for greater efficiency
• Assist with daily household resets, light tidying, and general home preparation in coordination with the housekeeping team, including washing and organizing dishes, wiping surfaces, and vacuuming high-traffic areas to maintain a clean, orderly, and welcoming environment.
• Support seasonal transitions including clothing, décor, and bedding
• Coordinate organizational projects, donation drop-offs, and household refreshes as needed
• Assist with preparation for birthdays, guests, and occasional household events
• Change batteries, light bulbs, smoke detectors, and handle other routine household upkeep as needed

Inventory & Errands

• Maintain household inventory and shared supply lists
• Restock pantry, refrigerator, and household essentials
• Consolidate and manage household purchasing to reduce unnecessary or duplicate orders
• Manage household orders and subscriptions
• Handle returns, dry cleaning, gift shopping, mail, packages, and other family errands
• Assist with vehicle-related errands including fueling family vehicles when needed

Meal Support

• Prepare school lunches for two children daily
• Assist with breakfast station setup and prep as needed
• Prepare healthy snacks and simple meals throughout the week, including dinners when the chef is not present.
• Grocery shopping (in-store and online) and support with kitchen organization and clean-up
• Accommodate the family's gluten-free preference throughout all meal preparation

Laundry & Linens

• Support laundry, ironing, steaming, and garment care as needed in partnership with household staff
• Maintain tidy and well-stocked laundry areas

Administrative & Personal Assistant Support

• Help maintain family and household calendars and keep logistics coordinated across multiple schedules
• Coordinate and manage communication for appointments and activities
• Assist with travel planning, logistics, and preparation, including packing and unpacking
• Maintain accurate and timely receipt and expense documentation
• Keep track of follow-ups and outstanding tasks so that details do not fall through the cracks
• Confidently navigate the household’s Apple-based technology environment; learn and effectively utilize household management and smart home systems.
• Troubleshoot routine technology issues independently and research solutions before escalating
• Maintain accurate and timely receipt and expense documentation

Estate-Level Oversight & Travel Support

• Travel domestically and internationally with or ahead of the family as needed to support home readiness for the family
• Support logistics surrounding school breaks, summer travel, and family vacations
• Conduct property walkthroughs and identify items needing attention, particularly when the family is away as needed
• Coordinate with cleaners, contractors, landscapers, and other household vendors
• Flag maintenance needs and connect them to the appropriate member of the household team
• Help ensure all household and property systems remain organized and functional

Deep Cleaning & Special Projects

• Support occasional deep-cleaning projects including refrigerator, appliances, and high-traffic areas
• Assist with organizing gear, storage areas, and other special projects as they arise

How to Apply

Please submit a short intro letter, an updated resume, and three professional references with contact information. Please note that this role requires a background check.

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