Revenue Cycle Systems Resource - Payor Setup Specialist

WHO WE ARE

At Pennant, our culture is our competitive advantage. We are a collection of independent, locally led healthcare companies united by a shared purpose and theCAPLICO values—Celebration, Accountability, Passion, Love, Intelligence, Customer Second, and Ownership. We believe great results come from empowered leaders, strong relationships, and people who take ownership of their work.

JOBSUMMARY   

Asahighlyvisible,accessible,anddedicated memberofour serviceteam,theprimarypurposeof thispositionistosupport the RCM Team and field partnersin therevenuecycle systemswhichincludesbilling,collecting,and recordingrevenuetransactionsinthehomehealthandhospiceindustry.      

DUTIES&RESPONSIBILITIES 

• Support theaccounts receivable functions under the supervision of RC Systems Resource Lead.  

• Enhance the agencies’ policies and procedures surrounding the revenue andaccounts receivable cycles.    

• Assist agencies in the development and use of accounting policies and procedures andestablishrapport in and between departments so that each can realize the importance ofaccurate reporting procedures.    

• Monitor internal controls toensure compliance with established procedures related to revenue and accounts receivable.    

• Partner with RC Portfolio Resources with monitoring accounts receivables and developing action plans.    

• ProvideExpert knowledge on software systems used in home health, hospice, and home care lines of business. Ability to train staffin software systems and processes.   

• Develop andutilize software reports for AR metrics and trends.  

• Monitor the workflow process within the system and alerting appropriate organizational Resources.    

• Manage time equally between service center projects and field support.    

• Utilizes ticketing software by routing and troubleshooting claim and EMR issues.   

• Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts.    

• Assist inmaintaining payor portals and access to clearing houses.    

• Attend andparticipate in workshops, seminars, etc., to keep abreast of current changes in the home health andhospice field, as well as tomaintain a professional status. 

• Create andmaintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.    

• Maintain anddemonstrate company culture and values.    

Theabovestatementsareonly meanttobearepresentativesummaryofthemajordutiesand  responsibilitiesperformedbyincumbentsofthisjob. Theincumbents mayberequestedtoperformjob-relatedtasksotherthanthosestatedinthisdescription.   

JOBREQUIREMENTS(Education,Experience,Knowledge,Skills&Abilities)   

StaffDevelopment:   

• 2+years’experienceof accountsreceivableexperienceinHomeHealthandHospicelinesofbusiness.   

• Experienceassisting,training,andsupportingbusinessofficemanageratmultiple sitesaplus.   

• Experiencein thefollowingplatforms:HomecareHomebaseandWaystar.    

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available athttp://www.pennantgroup.com.