University Bursar | Washington State University (Pullman, WA)

Online applications must be received before 11:59pm on:

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

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The Opportunity:

Washington State University in Pullman, WAis now accepting applications for University Bursar.

The Bursar serves as Washington State University's chief student financial services officer, providing strategic leadership and oversight for student financial operations across all campuses and locations. As Bursar you will be responsible for student billing, tuition and fee assessment, accounts receivable, student loan administration, cashiering, payment processing, collections, refunds, third-party sponsorships, and related student financial services. You will oversee the administration and stewardship of hundreds of millions of dollars in annual student-related revenue and receivables, ensuring strong financial management, regulatory compliance, effective internal controls, and the timely collection of institutional revenue. As Bursar, you play a critical role in supporting student success, financial integrity, operational excellence, and continuous process improvement.

You will also lead a complex, multi-campus operation, providing executive leadership to professional and supervisory staff while establishing strategic priorities, policies, and business practices that ensure consistent service delivery across the University. As the institution's subject matter expert in student financial operations and enterprise student financial systems, you will collaborate extensively with Enrollment Services, Student Financial Services, Housing and Dining, Information Technology Services, Finance and Administration, and academic and administrative units to advance service quality, operational efficiency, compliance, and technology modernization.

Success in the University Bursar role will require a demonstrated record of leading organizational change, process improvement, and technology initiatives that enhance operational effectiveness, strengthen compliance, and improve the student experience.

Additional Information:

This is afull time (100% FTE),permanent position. This position isovertimeexempt.

Monthly Salary:$8,342.00 to $13,317.00 |Commensurate with experience and qualifications

In accordance withRCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review thedetailed Summary of Benefits offered by WSU for AP staff andTotal Compensation.
 

Required Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, Higher Education Administration, Public Administration, or a related field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. A Master’s degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment

• Seven (7) years of progressively responsible experience in higher education student financial services, bursar operations, student accounts, student receivables, or related financial operations, including responsibility for student billing, collections, cashiering, and student account administration.

• Five (5) years of progressively responsible leadership experience managing professional staff, supervisors, budgets, strategic initiatives, and complex operational functions within a college, university, or similarly complex organization.

• Experience managing student billing, cashiering, accounts receivable, loan administration, collections, or related financial operations.

• Experience with enterprise student information systems and financial management systems.

• Demonstrated experience interpreting and implementing federal, state, and institutional regulations and policies.

Preferred Qualifications:

• Experience serving as a Bursar, Associate Bursar, Director of Student Financial Services, Director of Student Accounts, or equivalent leadership position within higher education.

• Experience in a public, research, land-grant, or multi-campus university environment.

• Significant experience with PeopleSoft Campus Solutions Student Financials strongly preferred.

• Experience with Workday Student, Banner, Colleague, Ellucian, or similar enterprise student information systems.

• Experience overseeing TouchNet, Flywire, Transact, Nelnet, or comparable payment and commerce platforms.

• Demonstrated success leading organizational change, business process redesign, continuous improvement initiatives, and technology modernization efforts.

• Demonstrated experience leading major system implementations, ERP transitions, or enterprise-wide business process improvements.

• Working knowledge of student financial aid processes and Title IV regulations.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

Area/College:Financial and Business Services
Department Name:Bursar's Office
Location:Pullman, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application,please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined byRCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

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Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), orhrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here:https://ccr.wsu.edu/notice-of-nondiscrimination/