Business Systems Analyst

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

TheBusinessSystems Analystsupports the technology needs for theorganization.  This role is toact as the liaison between thebusinessandITand provide business critical orcomplex technical solutions that meet user needs.  Improve business performanceby providing the technicalanalysis of business requirements (including translationinto functional requirements),prioritizes of those requirementsand user acceptance testing. Ensuring thatclear, detailed andconciserequirements have beencaptured. 

ESSENTIAL DUTIES AND FUNCTIONS: include the following.  Other duties may be assigned.

• Understandingthe business processesand the interdependencies of various systemsin use.
• Facilitating interactive discussions with the business unit and technologyteamsin order toachievealignment on defining requirements.
• Ability to elicit details system requirements and create workflows to solution business demand.
• Gathering, analyzing, documenting, and translating business requirementsinto functional specifications thatcan be used to design and implement solutions to meetthe business objectives.
• Identifyingandcommunicating risks, issues,andpotential solution strategiesalong with providing status updates to senior leadershipand impacted teammates.
• Leading facilitated sessions with business users toidentify systemenhancements.
• Documentingand gaining sign-off on business requirements.
• Communicating project priorities toIT team.
• Assisting withthe creating of training material and trainingend users on system
• enhancementsand new programs.
• Providing reportsand dataextractsto internal andexternal business partners.
• Training, mentoring,and supporting other staff members.
• This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle.  Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

COMPETENCIES:

• BE a Winner – Consistently achieve results, even under tough circumstances.
• BE a Futurist – Create innovative ways for our customers and our company to be successful.
• BE Customer Focused – Build strong relationships and provide customer-centric solutions using speed and agility.
• BE the Link – Create an environment where teammates feel connected and energized.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.  Makes good and timely decisions that propels our company forward.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.  Creates an environment where teammates feel connected and energized.
• Written and Oral communication—Communicate a concise message that resonates every time.  The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. 
• Problem solving—Create innovative ways for our customers and our company to be successful.  The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

REQUIRED:

• A minimum 8 – 10 years of related experience
• A minimum of a bachelor’s degree.
• Expert level proficiency in Microsoft suite, Office365; focus on Excel and PowerPoint
• Experience with new system implementations, workflows, requirements gathering and software life cycle.
• Insurance industry experience (Personal Lines – Home Owners).
• Experience working with offshore resource model.
• Mentoring and giving direction to peers.

PREFERRED:

• Insurance industry experience in MGU.
• Experience with Unqork, Solartis and Salesforce systems

PHYSICAL REQUIREMENTS NECESSARY ON A REGULAR BASIS:

• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
• Vision sufficient for use of a computer monitor.
• Ability to sit at a desk 7-8 hours per day.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, DisabilityInsurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we arecommitted to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.