ERP Implementation Consultant - HCM

Your Mission

• Deliver high-quality functional consulting and knowledge transfer across Tyler HCM modules for public-sector clients
• Translate complex government HR and payroll processes into precise Tyler ERP configuration and workflow design
• Partner with client HR and payroll leaders to analyze requirements, configure the system, and ensure full operational readiness at go-live
• Serve as a trusted advisor — not just a trainer — guiding HR staff through challenges and surfacing process improvement opportunities
• Ensure structured knowledge transfer so clients are confident and self-sufficient managing Tyler HCM post-implementation

Key Responsibilities

• Tyler HCM Configuration & Implementation
• Analyze client HR and payroll business models and document software requirements across assigned Tyler HCM modules including Payroll, Position Control, Benefits Administration, Employee Self-Service, and Time & Attendance
• Configure Tyler HCM in alignment with client position budgeting, pay structures, benefit plans, and fiscal year requirements
• Configure approval workflows, payroll controls, and system security in accordance with client operational and audit requirements
• Consult with HR directors, payroll managers, and department leads to capture workflow, integration, and reporting needs
• Support system integration activities between Tyler HCM and adjacent Tyler modules (Finance, Utility Billing) and third-party systems (retirement systems, benefits carriers, timekeeping)
• Data Migration & Conversion
• Guide clients through data mapping and conversion from legacy HR/payroll systems to Tyler HCM applications
• Lead data migration activities including employee master data mapping, historical payroll and leave balance migration, and opening balance validation
• Identify data conversion issues and partner with technical staff to resolve them ahead of go-live
• Execute payroll and HR data reconciliation between legacy systems and Tyler HCM to confirm migration accuracy prior to cutover
• Testing & Quality Assurance
• Develop functional test scripts and end-to-end payroll and HR workflow scenarios for Tyler HCM modules
• Support structured testing phases (SIT, UAT), including parallel payroll runs, and confirm client readiness for go-live across all HR workstreams
• Track defects and coordinate resolution with the project team and Tyler vendor support through to closure
• Support parallel processing activities and payroll reconciliation between legacy and new systems prior to cutover
• Training & Knowledge Transfer
• Design and deliver role-based end-user training sessions — remote and onsite as required — tailored to Tyler HCM client workflows
• Develop client-facing training materials including user guides, process guides, quick reference sheets, and job aids specific to Tyler HCM module configurations
• Create or adapt custom HR and payroll reports to meet client-specific operational and reporting requirements
• Build HR staff capability to independently administer and sustain the Tyler HCM environment post-implementation
• Project Governance & Delivery
• Maintain accurate project documentation including configuration logs, issue logs, agendas, trip reports, and timesheets
• Participate in weekly project status meetings, steering committee presentations, and departmental working sessions
• Provide weekly progress updates, time tracking, and effort reporting to support budget management
• Escalate functional risks, configuration issues, and scope changes to the Project Manager proactively and with recommended resolution paths
• Execute all assignments in accordance with KCT's delivery methodology and quality standards

Expected Outcomes

Success in this role includes:

• Tyler HCM configurations that fully align with client position control, pay structures, and compliance obligations
• Clean, reconciled payroll and HR data migrations with no material discrepancies carried into go-live
• Confident, self-sufficient client HR teams capable of administering Tyler HCM post-implementation
• Structured, well-documented testing cycles — including successful parallel payroll runs — with defects tracked and resolved ahead of go-live
• Strong client trust in KCT's HR and payroll implementation expertise and delivery discipline

Qualifications

• Required Experience
• 3+ years of functional consulting experience on Tyler Technologies HCM implementations
• Hands-on configuration experience across core Tyler HCM modules including Payroll, Position Control, Benefits Administration, and Employee Self-Service
• Deep understanding of state and local government HR and payroll practices, position budgeting, labor compliance (FLSA), and retirement/benefits administration
• Experience leading payroll and HR data migration, parallel payroll processing, and reconciliation activities within ERP implementation programs
• Technical / Functional Skills
• Experience delivering role-based end-user training and producing structured documentation in a government ERP context
• Ability to manage multiple workstreams independently in a fully remote, client-facing environment
• Bachelor's degree in a relevant field (Business, Public Administration, Information Systems, or a related field) preferred
• Professional Skills
• Strong written and verbal communication skills with both technical and non-technical stakeholders, including department directors and executive leadership
• Confident, executive-level presence when advising client leadership and steering committees
• Sound judgment in balancing client satisfaction with delivery discipline and scope adherence
• Ability to adapt effectively within dynamic, multi-stakeholder public-sector environments
• Preferred Qualifications
• SHRM-CP, SHRM-SCP, Certified Payroll Professional (CPP), or equivalent government HR/payroll credential is advantageous but not required. Agile/Scrum experience or certification in hybrid ERP delivery environments is a plus.
• Great-to-have Qualifications (not required)
• Working knowledge of adjacent Tyler modules is a nice-to-have and supports more integrated, cross-functional implementation engagements. Preference is given to candidates with additional exposure to one or more of the following:
• Finance
• Utility Billing
• Enterprise Permitting & Licensing (EPL)
• Enterprise Asset Management (EAM)
• Other Tyler Functional Modules

Professional Expectations

• All KCT team members and contractors are expected to uphold the following standards:
• Demonstrate deep functional knowledge of government ERP processes and Tyler HCM module capabilities
• Maintain disciplined documentation and configuration practices throughout the project lifecycle
• Exhibit confident, professional communication with both technical and non-technical client stakeholders
• Balance client satisfaction with delivery discipline and scope adherence
• Adapt effectively within dynamic, multi-stakeholder public-sector environments
• Uphold strict confidentiality of all KCT and client information in accordance with the executed Service Agreement and NDA
• Store all work product exclusively in KCT-approved cloud environments (Microsoft SharePoint / OneDrive); no storage on personal or unauthorised platforms
• Submit accurate monthly invoices by the last business day of each calendar month, itemised by date, hours, and deliverable
• Lead with professionalism, accountability, and a commitment to quality at every phase of delivery