Epic Application Analyst (Healthy Planet) - Epic Applications Analyst

Summary:

• Seeking an experienced Epic IT Contractor with strong Healthy Planet and Compass Rose expertise.

Responsibilities:

• Independently support Healthy Planet Compass Rose initiatives.
• Create and maintain registries.
• Design, build, and optimize SDOH workflows.
• Support Remote Patient Monitoring program expansion.
• Perform daily maintenance activities, including service requests and minor optimizations.
• Analyze and diagnose complex system issues.
• Identify root causes and develop solutions or escalate as appropriate.
• Design, implement, maintain, optimize, and support Epic applications.
• Translate business and technical requirements into functional solutions.
• Configure, test, implement, and maintain application workflows.
• Collaborate with operational stakeholders, vendors, and IT teams.
• Provide Tier 2 and Tier 3 application support.
• Troubleshoot incidents, document resolutions, and maintain technical documentation.
• Support system upgrades, enhancements, and monthly updates.
• Serve as a subject matter expert for application functionality and workflows.
• Lead and support complex application projects as assigned.

Requirements:

• High School Diploma or GED.
• Epic Healthy Planet Certification.
• Epic Compass Rose Certification.
• Previous experience supporting Epic Healthy Planet workflows and applications.
• Ability to work independently with minimal supervision.

Preferred Skills:

• Experience serving as a project lead for complex IT initiatives.
• Strong background in workflow design and optimization.
• Advanced troubleshooting and root cause analysis skills.
• Experience partnering with vendors to resolve system issues and improve performance.
• Prior mentoring or leadership experience within an Epic applications team.
• Experience supporting reporting, data validation, and analytics needs.
• Knowledge of healthcare application integration and system maintenance.