Entertainment Events Supervisor Role – Universal City, CA

Job Title: Entertainment Supervisor
Duration: 3 Months
Location:  Universal City, CA 91608

• Bachelor’s degree
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Minimum 2 years’ experience in event management, theme park operations or equivalent experience
• Minimum 2 years entertainment experience

• Excellent organizational skills, as position will assist high volume department
• Flexible, personable, self-starter, and extremely detail-oriented with the ability to interface with the creative community as well as all levels of staff
• Ability to work well with others and collaborate across the organization to achieve goals
• Ability to work well in a fast paced, deadline driven environment
• Multi-task oriented, strong organizational process and time management skills

• Provides duty coverage for event, including media shoots + PR events.
• Ensure timely opening of venues and efficient operations on a daily basis.
• Assists in maintaining integrity and operation of the event; partners with management and elevates issues as needed.
• Provides direction, development, and support to Seasonal staff, performers, partners, and employees.
• Communicate feedback and address all disciplinary & performance issues, providing recognition, and coaching.
• Collaborates efficiently with other park operating departments, leaders and stakeholders.
• Ensures all safety concerns, incidents, injuries, and discipline issues are resolved and reported appropriately.
• Learns and adheres to all union contracts and guidelines.
• Ensure that all compliance training/requirements are developed, updated, and completed in accordance with plan and deadlines.
• Understand and actively participate in Environmental, Health and Safety responsibilities by following established policy, procedures, training, and employee involvement activities. Includes completion of I&I, housekeeping and/or other safety follow‐up documentation as required for department.
• Demonstrate appropriate discretion with IP and proprietary information for all creative and internal communications.
• Prepares event documentation/materials and performs clerical duties as needed (requires Microsoft Office proficiency).
• Performs other duties as assigned.

• Previous leadership experience overseeing a large group of team members.
• Strong leadership and motivational skills
• Excellent decision-making abilities
• Ability to work safely in a fast-paced, constantly changing environment
• Strong organization and time management skills
• Ability to remain patient and calm under pressure
• Demonstrates excellent guest service, composure, and ability to lead and motivate team members
• Approachable to team members and guests
• Proficient computer skills, including Microsoft Office