CI
Endpoint Engineer (Software/Patch)
Crescens Inc.
- 🇨🇦 Canada | 🇺🇸 United States
- Hybrid
- 14 hours ago
- Microsoft Intune
- SCCM
- Qualys
- Tenable
- Defender
- Change Management
- Windows
- Graph API
- ServiceNow
- PowerShell
14 hours ago
Location:Richmond, VA
Duration: 12+months
Type: Contract
Days on site: 3 days per week - Tuesday, Wednesday, & Thursday.
Parking is not provided for contractors
ABOUT THE ROLE
- The Client is seeking an Endpoint Engineer to support enterprise software and patch deployment activities.
- This role is responsible for reviewing endpoint vulnerability metrics and executing remediation through targeted software and patch deployments.
- The engineer will troubleshoot deployment failures, patching issues, and configuration problems, providing detailed root-cause analysis and corrective actions.
- Additionally, the position contributes to maintaining a secure, compliant, and reliable endpoint environment across the organization.
Job Description:
- Engineer, modify, package, and deploy commercial off-the-shelf (COTS) software across enterprise endpoint environments.
- Develop and maintain deployment packages using tools such as Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM) or similar endpoint management platforms.
- Perform compatibility testing and configuration adjustments to ensure reliable software installation and operation across diverse device profiles.
- Automate software deployment workflows to improve efficiency, consistency, and scalability.
- Collaborate with application owners and security teams to evaluate software update requirements, dependencies, and risks.
- Support enterprise patch management processes, including testing, scheduling, deploying, and validating OS and third-party updates.
- Monitor vulnerability reports from tools such as Rapid7, Qualys, Tenable, Defender for Endpoint, etc., and assist in prioritizing and remediating endpoint-related risks.
- Troubleshoot deployment failures, patching issues, and endpoint configuration problems, providing root-cause analysis and corrective actions.
- Maintain documentation for packaging standards, deployment procedures, endpoint baselines, and change management activities.
- Implement and enforce endpoint hardening policies, compliance settings, and configuration baselines.
- Partner with infrastructure, security, and service desk teams to ensure high endpoint reliability, security posture, and user satisfaction.
- Continuously evaluate new technologies, updates, and automation opportunities to optimize endpoint management operations.
Required:
- Experience and proficiency with Windows 11 operating systems and monthly/annual updates
- Experience and proficiency with Microsoft Office 365 applications and monthly updates
- Experience and proficiency using an Endpoint Management System
- Experience and proficiency using a Workstation Imaging Solution
- Experience and proficiency using a Service Management Ticketing System
- Proven analytical and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to work independently with minimal direction and as a team
- Ability to work effectively with end users, technical staff, and senior staff – providing exception customer service
- Experience with Microsoft InTune and Autopilot
- Experience with Microsoft GraphAPI
- Experience with PatchMyPC
- Experience with ServiceNow
- Experience with PowerShell
Endpoint Engineer (Software/Patch) · Crescens Inc.